Scott Reed Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Boulder, Colorado

Boulder

As a Solutions Architect, I partner with JumpCloud customers and prospects to craft cloud forward implementation and deployment strategies for JumpClouds Directory-as-a-Sevices offering.I understand that every IT environment is unique and enjoy diving deep into the technical details and functional requirements of each situation to ensure JumpCloud admins and end users get the most out of the JumpCloud ecosystem. As JumpClouds Admin Tools Development Lead, I architect, develop, document, and support software solutions intended to make the day to day lives of a JumpCloud admin easier. I use my experience as a former sysadmin and support engineer to take the challenges and friction points that IT professionals face on a daily basis head-on and aim to solve these challenges programmatically with software, scripting, and documentation.

Boulder, Colorado

Scott Reed

I contribute to the long-term effectiveness and success of the organization by participating with the IT Director in the evaluation and execution of operational and strategic IT projects. I manage the flow of work through the IT department using a custom project management process. The process facilitates constant communication among the team and assists me in delegating work to Tier 1 and Tier 2 staff while I act as an escalation point when needed. I lighten the workload for the department by using scripting and automation techniques to eliminate repetitive tasks.

Greater Denver Area

As a senior IT analyst at Inspirato, I managed help desk operations, worked end user trouble tickets and administered IT systems. My responsibilities included user onboarding, managing the corporate voice system and the wireless architecture. I assisted the IT director in managing vendor relationships and was the primary point of contact for ordering hardware and software for the company.

1637 Wazee Street Denver, Co 80202

As an IT analyst at Inspirato, my main role was working helpdesk tickets and monitoring and configuring IT assets. By demonstrating my ability to innovate, I was able to implement a new ticketing system and inventory management database built on the Podio project management platform. This platform streamlined IT operations and processes and allowed our department to scale.

Greater Denver Area

As an Information Technology specialist at Workfoce Insight I work in "the bunk house" supporting an efficient mobile workforce and the Denver based headquarters. My current responsibilities include imaging and supporting remote workstations and as the first point of contact in the on-boarding of new employees and independent contractors to WFI Technology Services information systems. I also assist with the coordination and implementation of complex cutting edge technology solutions. When problems arise with information systems our response is precise and calculated. Our goal is to reduce instances of technological failure by keeping entropy at an absolute minimum in the deployment of hardware and software.

818 17Th Street Denver, Co 80202

As a Computer Support Specialist, I work in an IT department that supports five hotels and the corporate office, both remotely and on-site. I troubleshoot and solve technical issues preemptively as they arise on the properties. As an Administratior, I utilize myriad IT systems to maintain the efficiency and security of our many networks and end users.

University Of Denver

As a helpdesk consultant for the University of Denver I was responsible for troubleshooting a variety of issues while supporting students and facilities computers and personal devices. In 2010 I was given a promotion to a senior helpdesk consultant.

Bs, Environmental Science, 3.4

Activities and Societies: Pioneer Pepband

Education record