Mark Pham Email & Phone Number

Cary, North Carolina, United States

• Led comprehensive risk assessments and security audits in alignment with CMMC, NIST, ISO, and SOC frameworks to ensure compliance and mitigate potential threats.• Developed and executed security strategies to achieve and maintain certification for ISO 27001, SOC 2, and other relevant standards.• Developed, implemented, and maintained security policies and procedures to meet stringent regulatory requirements and industry standards.• Conducted continuous monitoring activities to identify, evaluate, and respond to security incidents and vulnerabilities, ensuring real-time threat mitigation.• Managed and executed GRC (Governance, Risk, and Compliance) tools to streamline compliance processes and enhance organizational security posture. (e.g., Drata, OneTrust GRC, OneTrust Certification Automation, Hyperproof, FutureFeed, etc.).• Developed OneTrust’s Onboarding and Implementation Program• Created and maintained Plans of Action and Milestones (POA&Ms) to address and track the remediation of security deficiencies and vulnerabilities.• Coordinated with cross-functional teams to ensure the integration of security controls and practices into business operations and IT environments.• Conducted training sessions and workshops to enhance organizational awareness and understanding of security compliance requirements.• Prepared detailed reports and documentation for internal and external audits, demonstrating adherence to compliance frameworks and industry best practices.• Collaborated with stakeholders to ensure the effective implementation of security controls and risk management processes across the organization.• Provided expert guidance on the interpretation and application of security frameworks, ensuring that security practices align with business objectives and regulatory requirements.

Honolulu, Hawaii, United States

• Conceptualized and executed the inception of VIVE Church Honolulu, employing strategic project management methodologies to establish robust operational systems and processes akin to launching and scaling a startup.• Led the recruitment, training, and mentorship of a diverse team of volunteers and staff, fostering innovation, collaboration, and high performance, skills directly applicable to leading dynamic teams in fast-paced industries.• Utilized advanced communication strategies, including effective storytelling and persuasive messaging, to drive community engagement and rapid congregation growth, akin to marketing and brand development in innovative sectors.• Fostered a culture of continuous improvement and adaptability, promoting a growth mindset and embracing emerging technologies and best practices, skills essential for driving innovation and digital transformation in leading-edge industries.• Formed strategic partnerships with local organizations and businesses, demonstrating negotiation skills and business acumen to secure resources and support for community initiatives, akin to strategic alliance-building in competitive sectors.• Managed financial resources with prudence and foresight, implementing data-driven decision-making processes and leveraging financial analytics tools to ensure fiscal responsibility and sustainability, skills valuable in managing budgets and resources in dynamic industries.• Provided empathetic leadership and pastoral care to individuals and teams, fostering a supportive and inclusive organizational culture, similar to people management and employee relations in high-growth environments.• Collaborated with church leadership and external stakeholders to develop and execute strategic initiatives, demonstrating the ability to synthesize complex information and articulate clear objectives, skills crucial for driving strategic growth and success in competitive industries.

Travis Air Force Base, Ca

• Subject matter system expert in propulsions, pneumatics, hydraulics, flight controls, and avionics• Evaluate operating limitations/specifications of pertinent aircraft system, to prevent errors• Operate and monitor aircraft subsystems and determine root cause analysis of malfunctions/emergencies• Flight test new aircraft systems and advise design engineers of noted defects and required improvements• Revise and implement fuel/cost saving flight operating manuals• Meticulously operated every aircraft error free and ensured movement of over $5M worth of military equipment

San Francisco Bay Area

• Led enterprise-wide vendor risk assessments using platforms like OneTrust, Vanta, Prevalent, and CyberGRX to evaluate and monitor third-party security controls and compliance posture.• Developed and implemented a robust third-party risk management program aligned with ISO 27001, SOC 2, and NIST CSF frameworks, including vendor tiering methodology and risk-based assessment schedules.• Established standardized vendor due diligence processes including security questionnaires, documentation reviews, and continuous monitoring protocols to assess and track vendor compliance with regulatory requirements.• Created and maintained vendor risk scoring matrices and risk tolerance thresholds to effectively prioritize assessments and remediation efforts across the vendor ecosystem.• Managed the entire vendor lifecycle from onboarding through offboarding, including contract reviews, SLA monitoring, and security requirements documentation in accordance with industry standards.• Coordinated with Legal, Procurement, and IT teams to streamline vendor assessment workflows and ensure comprehensive evaluation of third-party data privacy and security controls.• Implemented automated continuous monitoring solutions to track vendor security ratings, vulnerabilities, and potential breaches using tools like SecurityScorecard, BitSight, and RiskRecon.• Developed vendor remediation plans and worked directly with third parties to address identified security gaps and maintain compliance with organizational security requirements.• Led quarterly vendor performance reviews and security assessments, providing executive stakeholders with comprehensive risk metrics and remediation status reports.• Designed and delivered training programs to educate internal teams on vendor risk management processes, tools, and compliance requirements.

Sunnyvale, California

Sunnyvale, California

• Successfully developed flight test plan managed mission requirements on a multimillion dollar Fleet Ballistic Missile test flight within first six month with the company• Design, simulate, and validate communication link plan between missile/reentry body and ground communication assets throughout flight• Evaluate and analyze collected telemetry data and advise customer of missile performance• Prepare and validate technical documents for executive level presentations and briefings• Integrator between cross-functional entities, various subcontractors, and Navy SSP customer for technical information pertaining missile and test flights• Implemented revised flight test support plan procedures and training program

Travis Air Force Base, Ca

• Led team to oversee base wide aircraft maintenance of over 60 assigned aircraft by prioritizing and authorizing through communication with cross multiple agencies• Facilitated tracking system that analyzed and reported aircraft maintenance actions for trends analysis and mission planning/prioritization• Centralized information hub that provided flight crews, maintenance technicians, and dispatch stakeholders with decisions and technical advice on a collaborative basis• Reduced aircraft ground time due to unnecessary paper work by implementing an integrated maintenance database

Travis Air Force Base, Ca

• Supervised specialized technicians in maintaining 30 assigned C-5 aircraft through scheduled and unscheduled maintenance and inspections• Reconstructed dated power point in class training by establishing tablet guided on the job training system, merging visual/practical learning• Troubleshoot system errors and repaired avionics/electrical system malfunctions using relevant technical documents and circuit schematics• Perform lab bench test with analysis repair and calibrations of various aircraft components• Implemented cost improvements of over 300 million man hours by correcting procedural errors in navigation system

Electrical Engineer Bs, Mathematics Minor, Cum Laude

Activities and Societies: IEEE and ETA KAPPA NU Honors Society

Associate In Applied Science, Aviation/Airway Management And Operations