With over 20 years of experience in new business development, direct sales, and account management, I am passionate about creating and implementing new revenue programs that deliver non-interest income and loyalty for Quorum Federal Credit Union, a leading provider of financial solutions for over 80 years.As the head of new business development, I define the growth plan, identify strategic partnerships, and oversee the entire lifecycle of B2B relationships, from development to launch, management, and optimization. I also work cross-functionally to support marketing needs across the organization, including acquisition, cross-sell, retention, and activation campaigns. My mission is to drive business and partnership development that benefits both Quorum FCU and its partners, while delivering value and satisfaction to our members.