Mark Riggleman

Mark Riggleman Email and Phone Number

Product Manager | PSPO I @ Fusion92
chicago, illinois, united states
Mark Riggleman's Location
Seattle, Washington, United States, United States
Mark Riggleman's Contact Details

Mark Riggleman work email

Mark Riggleman personal email

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About Mark Riggleman

Mark Riggleman is a Product Manager | PSPO I at Fusion92. He possess expertise in translation, linguistics, proofreading, editing, content development and 23 more skills. He is proficient in Hebrew, Swedish and Irish. Colleagues describe him as "It's rare that you come across a colleague like Mark. He is thoughtful, knowledgeable, a great communicator and always gets things done! I was constantly amazed by his knowledge of multiple languages and cultures. I never left a meeting with Mark without feeling we were on the right path in a project and also without a tune in my head! He helped our company execute on many projects and I was always happy to work together with him to make those happen. I highly recommend Mark to any organization and hope that we get to work together again in the future." and "I’ve had the pleasure of working with Mark at 2 companies. As a project manager and content producer he’s been exceptional at creating and adhering to timelines, working with employees and contractors in multiple locations, and coordinating writing, development, and production to end up with amazing products. As a product owner and product manager, he’s shown great skill at finding and creating requirements from nebulous ideas while being a strong voice for the end-user. As Director of Engineering I’ve been able to rely on him to maintain and prioritize requirements across multiple products while handling customer relationships so that I can focus on getting my team to implement. "

Mark Riggleman's Current Company Details
Fusion92

Fusion92

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Product Manager | PSPO I
chicago, illinois, united states
Website:
fusion92.com
Employees:
107
Mark Riggleman Work Experience Details
  • Fusion92
    Product Manager
    Fusion92 May 2023 - Present
    Seattle, Washington, United States
    Leading a focused cross-functional team providing an API-based advertising solution for partners in the grocery, automotive, and craft spaces.Integrating a newly acquired data science company into our company’s larger data science ecosystem while bringing their new business’s platform online. Managed innovation team investigating the use of Web3 technologies to enhance core business operations.Launched a crypto donation platform for nonprofits on a tight timeline with significant resource constraints.Supervised the creation of an AI chat model with safeguards against hallucinations.Ensuring everything we build is accessible to a broad audience and holding ourselves accountable to the WCAG 2.2 standards.
  • Apto Global
    Director Of Product & Content
    Apto Global May 2022 - Dec 2022
    Seattle, Washington, United States
    Developed and communicated a clear product strategy, improving collaboration between software and content teams.Successfully led the company's transition to a mobile-first approach, achieving parity across Android, iOS, and web platforms.Oversaw the development of an improved mobile experience for submission to the Made for Samsung program, meeting requirements and ensuring high-quality standards were met.Prioritized company-making projects such as Made for Samsung while supporting smaller initiatives and strategic partnerships.Effectively managed relationships with internal stakeholders, investors, and clients.Maintained budget oversight and secured approvals for team initiatives.
  • Rosetta Stone
    Product Manager
    Rosetta Stone Oct 2021 - Apr 2022
    Managed product backlog and sprint roadmap for consumer and enterprise products with an Agile scrum team.Successfully launched custom Ojibwe product's first level.Oversaw smooth migration of intermediate and advanced content to the latest internal CMS, and planned content migration for Chickasaw content.Delivered highly sought-after updates to intermediate and advanced German and French content.Led sprint planning, reviews, retrospectives, and release notes, ensuring effective communication within and outside the team.
  • Rosetta Stone
    Product Owner
    Rosetta Stone May 2021 - Oct 2021
    Harrisonburg, Virginia, United States
    Prioritized and managed the product backlog for an Agile scrum team, resulting in successful delivery of consumer and enterprise learning products.Conducted comprehensive requirement gathering and authored user stories to ensure accurate product development.Facilitated effective communication with stakeholders, ensuring the timely delivery of high-quality features.
  • Rosetta Stone
    Curriculum Specialist
    Rosetta Stone Jun 2017 - May 2021
    Harrisonburg, Virginia
    Defining scope and prioritization for custom software improvements for in-house tools within an agile methodology.Collaborated on small cross-functional team focused on improving learner engagement in an iterative, hypothesis-driven process.Conducted user interviews and user testing to inform the improvements to the initial learner experience.Developed and scaled an interactive live-stream feature that provided live instruction and pedagogical support for existing Rosetta Stone learners. Developing scenarios and scripts for videos released in partnership with American Airlines, as well as providing on-set guidance and pedagogical support.Developing a culturally appropriate Curriculum to teach Chamtéela, a highly endangered Uto-Aztecan language, to blank slate learners.Creating a series of 40 Chamtéela video scripts to teach conversational language in appropriate situations that were then filmed on location on the reservation.Collaborating with members of tribal council, cultural department and other tribal institutions to ensure accuracy and appropriateness in Chamtéela language usage, photo choices, and cultural explanations. Providing German and Irish language support to outside teams as needed.
  • Second Language Testing, Inc. (Slti)
    Product Lead
    Second Language Testing, Inc. (Slti) Jun 2016 - May 2017
    Greater New York City Area
    Prepared pricing and bids for potential clients by conducting thorough market research, needs analysis, and requirement gathering, resulting in a track record of successful project proposals.Led multiple test development and translation projects, ensuring on-time delivery and high-quality results that met the specific needs of diverse US-based and international clients.Managed contractor and client invoicing with exceptional accuracy and attention to detail, resulting in streamlined financial operations and positive relationships with stakeholders.Conducted Language Accessibility Reviews that ensured fair and accurate assessments for primary and secondary school students across the US, demonstrating a commitment to ethical language testing practices.
  • Self-Employed
    Translator, Editor, Educational Consultant
    Self-Employed 2013 - 2016
    Brooklyn, Ny
    - Planning, budgeting and managing freelance projects related to translation, education, and proofreading.- Establishing client needs, goals, timeline and budget.- Editing and proofreading articles, papers, and dissertations in fields such as sociolinguistics and economics.
  • Rosetta Stone
    Writer
    Rosetta Stone Jan 2009 - Mar 2013
    Harrisonburg, Va
    Content Lead, Skills (ReFLEX)- Oversaw a small team that produced over a thousand content sets designed to improve JLE and KLE pronunciation of English, as part of a larger ESL product for the Japanese and Korean markets.- Worked with Project Manager to determine deliverables and deadlines in light of changing software support.- Created new processes for production, audio recording, and review of entirely new content.- Established audio standards and kept documentation current to ensure a high-quality productContent Expert- Managed the content side of the German (Levels 4 & 5) and Pashto V4 language products. - Oversaw and tasked a team of external contractors, leveraged linguistic and pedagogical knowledge to anticipate and resolve potential learner-issues, designed new content as necessary, and coordinated with the visual creation, audio, and editorial teams to ensure a high-quality product delivered on an aggressive timeline.- Led training sessions in Munich and Dubai to get external contractors conversant with Rosetta Stone's pedagogy and processes in support of the German (4 & 5) and Pashto efforts.- Oversaw external review of online content in Swedish, Hebrew and Irish. Utilized knowledge of target languages to resolve issues. Content Developer- Collaborated on a team to define a curriculum, write templatable content for English, Spanish and Chinese, and establish visual and audio standards for a new child-centered product.- Oversaw content creation for the English version of the child-centered product.
  • Mondial Assistance
    Translator
    Mondial Assistance Jan 2008 - Dec 2008
    Richmond, Va
    - Translated medical bills from German, Dutch, Hebrew, Swedish and Norwegian.- Translated medical records and automobile accident reports unrelated to bills.

Mark Riggleman Skills

Translation Linguistics Proofreading Editing Content Development Editorial Copy Editing Content Management Creative Writing Content Strategy Writing Research Training Blogging Teaching Journalism Technical Writing Copywriting Web Content English Social Media Public Relations Publishing E Learning Software Documentation Literature Multimedia Localization

Mark Riggleman Education Details

Frequently Asked Questions about Mark Riggleman

What company does Mark Riggleman work for?

Mark Riggleman works for Fusion92

What is Mark Riggleman's role at the current company?

Mark Riggleman's current role is Product Manager | PSPO I.

What is Mark Riggleman's email address?

Mark Riggleman's email address is mr****@****one.com

What schools did Mark Riggleman attend?

Mark Riggleman attended Linguistics Society Of America Summer Institute, The College Of William And Mary, The College Of William And Mary, William And Mary.

What skills is Mark Riggleman known for?

Mark Riggleman has skills like Translation, Linguistics, Proofreading, Editing, Content Development, Editorial, Copy Editing, Content Management, Creative Writing, Content Strategy, Writing, Research.

Who are Mark Riggleman's colleagues?

Mark Riggleman's colleagues are Kingsley Dohnwana, Jon Nelson, Fusion Ninetytwo, Kyle Haskins, Larry Metante Jr, Rebecca (Wells) Nuno, Vanessa Balderas.

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