Mark Mills Email & Phone Number

Washington, District Of Columbia, United States

Atlanta, Georgia, United States

• Directed individual giving program generating $4 million+ in annual operating support, restricted, and endowment giving• Oversaw leadership giving circles comprised of 500 households giving $1,850-$25,000 raising $2.6Mannually• Directed major gifts program raising $2M for exhibitions and education by implementing a moves management process to identify new prospects, develop action plans, and manage gift officer performance• Oversaw Board annual giving and work closely with leadership on annual solicitations• Managed a major donor portfolio of 120 individuals responsible for their cultivation, solicitation, and stewardship• Served as the primary contact for planned giving donors and program development• Managed two gift officers and a stewardship coordinator• Oversaw a robust slate of donor events and programs to foster engagement and deepen institutional affinity

222 N. 20Th Street, Philadelphia, Pa 19103

The Franklin Institute, the most visited museum in Pennsylvania, is one of the oldest and most prestigious science center museums in America. The Vice President for External Affairs oversees an integrated Membership and Development Department along with Government Relations, Board Relations, and Sponsorship. The position oversees 5 direct reports and a staff of 18.Achievements:• Raised $30 million in 2018 • Increased funds raised for annual operating support by 50% to $12.5 million • Grew Membership revenue by 78% to $3.2 million annually and expanded Membership participation to a record 33,000 households from a ten-year average of 18,000 homes• Led capital campaign feasibility planning, established volunteer leadership, and launched the quiet phase of the largest campaign in the Institute's history • Actively participated in the development of the new Strategic Plan in 2016-2017, and the development of a new master plan for the Institute’s historic building• Supported Board relations, served as the staff liaison to the Nominating and Board Resources Committee, Development Committee, and Campaign Leadership Committee, identified, engaged and onboarded new trustees, and served as Secretary of the Board • Managed a relationship portfolio of approximately 120 leading individual, corporate, and foundation donors making $100K+ gifts• Oversaw the annual Awards Ceremony and Dinner which raised a record $1 million in 2017-2019• Worked collaboratively across the Institute to develop strategies to foster a philanthropic mindset, drive audience engagement and optimize earned and contributed revenue opportunities

2025 Benjamin Franklin Parkway, Philadelphia, Pa 19130

The Barnes Foundation is a museum and educational institution with one of the most important collections of Impressionist and early Modern art works in the world. As the Senior Director of External Affairs, I served as part of the leadership team that led the transformational change of the Barnes during the planning, relocation, opening and activation at its new home on Philadelphia's "Museum Mile". I directed a unit focused on establishing a culture of philanthropy and audience engagement through an integrated approach to Visitor Services, Group Sales, Public Programming, Retail Operations, Volunteer Management and Individual Giving. My team consisted of 7 direct reports and over 40 staff.Achievements: • Generated $11 million or 65% of the operating budget • Expanded membership from 350 households contributing $100,000 in 2008 to 25,000 households contributing $4.7 million in 2012 and beyond• Created a premier annual giving circles program for individuals making gifts of $1,000 to $50,000 which generated over $1 million from over 800 families• Oversaw on-site visitor experiences for 285,000 annual guests to ensure the best quality experience as a catalyst for repeat visitation, retail and membership sales, and giving• Directed market research and developed strategies, partnerships and customer service initiatives to foster audience engagement and revenue growth• Oversaw a robust schedule of public programs designed to attract a broad audience • Actively participated in the Foundation’s operations, budget planning and management, and exhibition planning and implementation

Philadelphia, Pa

The Philadelphia Museum of Art is one of the preeminent art museums in the world. As Director of Membership, I directed all activities associated with running a 65,000 household membership program with giving levels up to $1,000 including all solicitations, communications and marketing pieces, and programming. The team was comprised of 5 direct reports and over 20 staff. Achievements: • Generated a record $6.9 million in annual revenue by maximizing acquisition, retention, and upgrade strategies • Increased Membership participation by 55% from 42,000 to 65,000 households • Collaborated with the Development Office to identify, cultivate, and upgrade members to annual donors giving $2,000+, major and planned gifts • Worked closely with Visitor Services, Museum Store, Restaurant, Marketing, and Education to maximize membership opportunities across the Museum• Received several awards from the Direct Marketing Association for the performance and look of our direct mail acquisition packages

Atlanta, Ga

The High Museum of Art is the preeminent art museum in the Southeastern United States. As the Manager of Membership, directed all strategies and activities associated with running a 43,000 household membership program with a team of 21 staff.Achievements: • Generated the largest source of revenue for the High; growing it by 26% to $4.8 million through acquisition, retention, and upgrade strategies• Grew membership participation by 44% from 32,000 households to a high of 45,000• Grew the premier annual giving categories ($1,750-$9,999) by 28% through re-branding and aggressive upgrade strategies• Participated in the final phase of a $125 million campaign to generate $100,000 plus gifts from members through multi-year pledges • Served on the High’s senior leadership team• Successfully maximized the Grand Opening in November 2005 by hosting 10,000 members during preview events and converting nearly 1,000 new members during the 2-day free public Grand Opening

Washington, Dc

The Phillips Collection, founded in 1921 as America’s first museum of Modern art, presents one of the world’s most distinguished Impressionist and American Modern art collections. As the Director of Membership, I directed an 11,000 household membership program, which generated over $2 million or 18% of the museum’s operating budget through multi-channel acquisition, retention, and upgrade strategies.Achievements:• Grew revenue by 50% to over $2 million by significantly expanding participation at the $1,000-$10,000 giving levels• Participated in the planning, cultivation, and prospect identification for the museum’s $25 million capital campaign including leading the first ever campaign solicitation to the entire membership program• Coordinated all member services for 300 annual donors giving between $1,500 and $10,000• Identified donors with the capacity for major and campaign gifts and cultivated them accordingly• Created and implemented a national and international major donor travel program

Alexandria, Va

Situated in Alexandria, Virginia, historic Mount Vernon estate and gardens chronicles the life of George Washington through its landmark mansion, museum, and education center visited by more than 1 million people annually. As Mount Vernon's first Manager of Memberships, I was responsible for maintaining, upgrading and growing a 3,000 member nationwide program.Achievements:• Created and implemented Mount Vernon’s first strategic membership plan• Coordinated all membership events, ranging from an 1,100 person picnic to a black tie ball • Participated in the planning, cultivation and prospect identification for the $60 million capital campaign

Washington, Dc

The Smithsonian Institution is the world's largest museum, education, and research complex with over 19 museums and galleries and the National Zoological Park, as well as research facilities. The Institution holds over 155 million objects and was visited by 29 million people in 2018.As the Program Coordinator of the James Smithson Society, I coordinated all member services for 500 donors nationwide giving $2,000 through $45,000+ raising nearly $2 million annually. Achievements: • Planned and implemented annual black-tie dinners for over 500 donors and dignitaries at the National Air and Space Museum, Smithsonian Castle and National Museum of Natural History, as well as exclusive behind-the-scenes tours and lectures for members across the campus• Wrote, reviewed, and edited all renewals, acquisitions, invitations, and communications• Interacted extensively with donors to identify giving interests across the Institution

Washington, Dc

• Developed Smithsonian based marketing and promotional initiatives for acquisition• Wrote, reviewed, and edited all outgoing written correspondence to members (200 monthly)• Designed brochures, calendar of events and event invitations distributed to 65,000 members

Ma, Masters In Art Management

Ba, Literature And Public Communication

High School Diploma

Education record