Mark Silver Email & Phone Number

United States

Princeton, New Jersey

Boston, Massachusetts

Houston, Texas

Responsible for control of Quality System documentation under specific FDA guidelines. Supported maintenance of the Quality Document Center, Ensured that processes and procedures were followed. Provided support to management during regulatory inspections. Trained new staff on Good Documentation Practices (GDP).

Warsaw, Indiana

Document Control Manager in medical device industry. Managed staff of document controllers handling all corporate documentation.Coordinated distribution of Corporate QMS and non-QMS documents to global sites.Developed Document Control Governance.Adapted document control processes to new ECM structure.Generated multiple daily and weekly reports.Maintained controlled corporate documents in EDMS with version and revision control.Responsible for the distribution and reconciliation of documents.Prepared document transmittal forms.Trained project teams and inhouse staff on document control procedures.Worked with multiple employees and consultants in creating design document and user requirements for Content Server.Participated as major contributor on ECM global implementation of Open Text Content Server.

Houston, Texas

Project lead for the Americas on a global business process transformation and technology solutions evaluation program focused on document and records management for FMC’s subsea business unit using Open Text as ECM.Document Control initiatives• Led project efforts to identify and document current state process and workflows• Facilitated and led “discovery” meetings with multiple stakeholder groups to identify all document types, and categories, and document the associated policies, procedures, and workflows• Collaborated with other project leads to identify process/workflow commonality and exceptions as dictated by geographic requirements. Ensured consistency of project activities and deliverables• Performed analysis of existing systems to identify gaps in business processes and enhanced business processes to align with system functionality and configuration• Project deliverables developed included: process and workflow diagrams with swim lanes (Visio), procedures, business requirements, dependency matrices, and document control standards• Performed project leadership and management responsibilities including: activity planning/execution, project status reporting, issues management, and stakeholder engagementRecords Management• Led project efforts to develop new global business strategy, road map and systems evaluation for records management• Identified, assessed and rationalized all current record types to determine inclusion in future-state strategy• Developed standards and best practices for record types, attributes, permissions, retention, storage, and disposition• Worked as business analyst (BA) across multiple stakeholder groups• Performed BA related activities including: leading facilitation sessions to identify business processes and workflows, developing process and workflow diagrams, documenting process inconsistencies and issues, and creating business requirements documents

Houston, Texas

Brought in as contractor through Oce Business Services.Responsible for all FEED and EPC topside and subsea projects in Chad, Cameroon and Equatorial Guinea (MEGI), including Zafiro and Ekanga.Wrote process for handovers and created supporting documentationWorked with local contractors and vendors on document control procedures, document numbering, MDR. SMDR, DRAM and VDRLPart of team restructuring ExxonMobil Production's SharePoint intranet siteSoftware Used: Udocs, Docloader, MOVEit DMZ, SharePoint, Microsoft Office

Fort Lauderdale, Florida

Family consulting business. Helped to resolve outstanding issues and windup business.

Houston, Texas

Evaluated all available software programs to implement document control and invoice workflow processImplemented new EDMS - pVaultCreated software training manuals for use by employeesEstablished and presented live and digital training for all employeesFacilitated system migration of Sage Timberline to new server with SQL server 2008Responsible for supporting company-wide EDMS and its integration into the accounting, project management and company intranet on SharePointCreated html help program for use on SharePointCoordinated data migration from Documentum to pVault.Software Used: Documentum, pVault, Bomgar, Filezilla, Paint.NET, SharePoint Designer, SharePoint, Kofax VRS, Construction Document Manager (CDM), GoToMeeting, Sage Timberline

Juris Doctorate (J.D.)

Bachelor Of Science (B.S.)