Mark Smith Email & Phone Number

Airway Heights, Washington, United States

I was promoted to Senior Gaming Agent and am now responsible for training new agents and overseeing the graveyard tribal gaming agency team.

Airway Heights, Washington

Niles, IL

Ensured all training in the detection and detention of shoplifters including certification had been completed in storeConducted assessments of Loss Prevention and operational performance that impacted shortage controlActively worked with store team in the development and implementation of action plans to improve performanceEnsured accurate and timely.

Airway Heights, WA

Operated and maintained all surveillance equipment including over 800 cameras on multiple systems.Provided CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures and internal controls. Observed and monitored guests, employees and casino properties.

Spokane, Washington Area

Monitor the store to ensure the safety of the guests and employees. Identify shrink and potential losses and work with the management team to reduce it. Use CCTV cameras to detain shoplifters and recover stolen merchandise. Train and supervise employees on safety, security, and accident procedures.