Mark Smith Email & Phone Number

New York City Metropolitan Area

Traversed challenges associated with Smith & Nephew’s spin out of Bioventus.. Inspired top-level performance, remedied compliance risk, prepared managers to conduct effective candidate interviews while driving multi-million-dollar results as the organization navigated changes in ownership, product lines, and compensation models. Coalesced with Vice President of Human Resources to structure comprehensive training and development programs. Sustained the brand despite a 30% cut to the tactical marketing budget to deliver level performance for the first two years and 10% boost by the end of the third year. Maximized opportunities for talent development and advancement into management positions by playing a pivotal role in effecting substantial changes in DEI culture. Accomplished 95% retention of representatives.

New York City Metropolitan Area

Advanced to build and lead a 30+ person sales team and manage 10 associates as Smith & Nephew transitioned from a distributor to a dedicated team model. Steered distributor networks in Boston, Delaware, and Connecticut States in the wake of delivering impressive performance across the Northeast region. Formulated business strategies and tools to guide distributors in achieving optimal revenue performance. Crafted distributor compensation program featuring 3% residual commission melded with declining retention and referral fees to safeguard projected earnings. Attained125% rise in year one profits from direct sales by increasing collective sales acumen to undergird growth. Appointed interim regional vice president in 2008 and 2010.

United States

Onboarded to transform non-revenue generating product to reach $2M revenue goal, surpassing the objective and reaching $3M earnings within one year. Built a weighted quota bearing system as Northeast’s first sales trainer. Supplied motivation, training, and tools blended with correcting organizational attitude towards product to embolden area-wide sales representatives to profitably manage sales lifecycles and bring product agreements across the line. Attained a 30% surge in associated product returns. Championed equitable treatment in the workforce through early DEI practices.

North

Advanced through a series of increasingly responsible sales leadership roles