Mark Stirrup Email & Phone Number

London Area, United Kingdom

United Kingdom

Established for over 20 years, The Treatment Network is one of the largest physiotherapy and psychology treatment and diagnostic providers in the UK. Divested non-core, unprofitable businesses and relocated the business from Bristol to Liverpool.Successfully navigated the pandemic and whiplash reforms and re-engineered systems and processes to future proof.

United Kingdom

One of the largest rehabilitation and injury management companies in the UK providing a range of rehabilitation, occupational health, treatment and diagnostic services.Completely transformed the business from one with no documented processes, weak financial position and poor reputation in the market to the market leader.Many notable firsts including being.

Havant

WARP Technologies is a wholly owned subsidiary of Premier Medical GroupWARP is the leader in report writing software for health professionals with products for the medico-legal, life assurance, occupational health and rehabilitation markets.

Ludlow, Durham, Theale, Stockport

Premier Medical is a management buy-in / buy-out of Capita Medical Reporting, one of the leading medico-legal providers to the legal and insurance market. It provides medical reporting, screening, rehabilitation and diagnostic services for personal injury claims to most of the UK’s major motor insurers and similar services for other claims such as.

Premier Medical Holdings is the holding company for the Premier Medical Group of companies.

London, Stockport

• Whilst in Capita I was given the additional responsibility of Managing Director of Capita MDG, the market leader in providing medical evidence to the protection insurance market to all of the leading Insurance.
• Rapidly stabilised the business following a period of instability and major IT problems
• Hit all profit targets despite inherited challenges around system outages

Ludlow, Durham, Reading, Colchester, Krakow

• Capita Medical Reporting Ltd (the combined acquisitions of Premier Medical Group and Insurance Medical Group), provides medical reporting, screening, rehabilitation and diagnostic services to the personal injury claims.
• Quickly stabilised the business when inherited in an extremely distressed and volatile situation
• Successfully downsized (in response to regulation) and subsequently transitioned / transformed the business (following acquisition by Premier Medical Holdings)

UK Mobile / Europe / India

• In 2011 given the additional responsibility of Divisional Director for the fledgling and loss making Legal Sector. Quickly turned this profitable and in 2012 concluded a significant infrastructure outsourcing deal with.
• Full ownership of P&L (bonus based on Orders, Revenue, Margin and Cash performance)
• Client ownership and satisfaction
• Delivery execution and performance
• Sales to both existing and new name clients in the Insurance and Legal Sectors
• Strategy and proposition development for the Insurance and Legal SectorsAchievements:

UK Mobile / Europe / India

• In 2010 made Divisional Director for Insurance which extended my previous role to include the Scottish Widows BPO service of 460 FTEs with additional responsibilities including vertical propositions and new name sales..
• Full ownership of P&L (bonus based on Orders, Revenue, Margin and Cash performance)
• Client ownership and satisfaction
• Delivery execution and performance
• Sales to both existing and new name clients in the Insurance Sector
• Strategy and proposition development for the Insurance SectorAchievements:

UK Mobile / India

• In 2007 promoted to Divisional Director for Insurance & Business Services with a turnover of over £20m delivered by nearly 600 staff. This diverse portfolio of services included application support and development.
• Full ownership of P&L (bonus based on Orders, Revenue, Margin and Cash performance)
• Client ownership and satisfaction
• Delivery execution and performance
• Sales to existing clients in the Insurance Sector plus support for new name sales across Financial Services including Banking and InsuranceAchievements:
• Inherited several customer complaints, resolved them quickly and significantly improved customer satisfaction ratings

UK Mobile / India

• Originally recruited as Account Director reporting to the Divisional Director, with sole responsibility for Barclaycard, (both delivery and sales). Grew turnover with Barclaycard organically from around £1.5m pa to.
• Grew account turnover organically by over 400%
• Sold first ever IT offshoring deal to Barclays Group
• Created the opportunity and successfully led the sale of a £125m IT outsource with Barclaycard
• Identified and shaped an opportunity resulting in Xansa’s first BPO sale and Barclays’ first offshore BPO
• Successfully led and renewed, extended and expanded £130m IT outsource with Barclays Group

Liverpool / London

• Aura Business Systems is a subsidiary of the £200m turnover A. Meredith-Jones Group specialising in providing systems integration for large retail establishments and a comprehensive range of multimedia products and.
• Cut monthly overhead by over 40% through a program of centralisation, process improvement and cost reductions whilst improving levels of customer service and administrative efficiency
• Increased sales margin by nearly 10% without loss of turnover
• Closed Liverpool office and transferred business to London

North Wales / London / New York

• Pinacl Communication Systems is a management buy-out of Pilkington Communication Systems, formerly a wholly owned subsidiary of the Pilkington Group.Initially employed as Development Manager reporting to the Software.
• Inherited loss making division in 1992, returned it to profit by 1993 with 33% increase in turnover
• Achieved a further 30% increase in turnover by 1995 with over 100% increase in profits

Education record

Education record