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Project Manager- Project Manager and Analyst with Alcatel-Lucent's Applications & Solutions (AS) Process & Quality organization. Coordinated teams of Analysts and Developers in bringing the business and technical requirements to successful conclusions.- Provided training to Project Managers on Lucent IT’s project Quality Assurance process.- Developed and maintained the Queue Management and Metrics Tracking of Minor Enhancements (non Project or Break/Fix). As Change Control Board for Application Minor Enhancements, responsibilities included coordinated the Business Client Partners and Application Development team’s expectations and responses to business’ requests for small/medium alterations to the applications. Also create/presente weekly/quarterly/annual synopsis of the metrics to the IT executive and directors.Web Solutions Manager- Manage both outsourced and internal development efforts in creating a portal web site displaying data driven content on CIO Services offered within the company. This portal site provides web based solutions reducing service provisioning and support staffing by 50% in addition to reducing cycle time for service delivery from three weeks to several days. Reduced consumable services costs through provision of tools to track and manage usage. Improved process data quality to reduce supplier costs. Increased end user productivity through data access and organization. Overall ROI of 16:1, with a first year net cost benefit of 14mm.- Strong experience in Intranet development including client needs assessment, application(s) development, and infrastructure deployment. Able to develop strategic plans and lead focused efforts for tactical execution. Significant accomplishments both as team leader and member.
United Protective Services
View- Website:
- united-protective.com
- Employees:
- 764
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SupervisorUnited Protective Services Aug 2022 - PresentDallas, Tx
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Data Discovery SpecialistDxc Technology Dec 2009 - Aug 2018Plano, TexasCoordinated data center discovery questionnaires populated by clients; detailing hardware, software, and all technical elements required for applications/tools located within their business area or data center in preparation for migration to alternate cloud based solutions for quality and cost benefits throughout the DXC/HPE customers and partners. Managed iterations of questionnaires to include new and unique situations encountered in the discovery processes. Interacted with the development team and management on custom upgrades to the migration planning platform that was designed for analysis of questionnaires and suggesting new environments and standardized migration plans. Migration planning platform was a Microsoft based set of MS SQL databases, Access & web interfaces, Visio diagrams, and MS Project plans. Reviewed and conducted automated scans and interviews with local IT support teams confirmed or enhanced discovery process. International travel to communicate with clients on the nature of data center migration process, implement questionnaire discovery process, and step through the customized migration plans produced. Worked through iterations of discovery, planning and execution of migration plan with customer and DXC management maintaining local and master projects plans of data center migrations. -
Project ManagerAlcatel-Lucent 2006 - Dec 2009 -
ManagerLucent Technologies, Inc 1998 - 2006
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Web Developer – IntranetParagon Computer Professionals 1996 - 1997- Redesigned and launched internal hardware/software procurement site for Lucent’s, End User Computing Services group.- Worked with external suppliers/service providers (IBM, Vanstar, and InaCom) to enhance procurement process. Projects include, process re-engineering, refining methodology for presenting services to end users, and database clean up. -
Web Developer – InternetCyberventures, Inc. 1995 - 1997
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Frequently Asked Questions about Mark Sweet
What company does Mark Sweet work for?
Mark Sweet works for United Protective Services
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What schools did Mark Sweet attend?
Mark Sweet attended University At Albany.
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Mark Sweet's colleagues are Dandre Williamson, Demetria Mccarter, Chassiidee Skyler, Michael Stephens, Troy Vest, Joshua Durant Sessions, Kimberly Ryans.
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