Mark Unwin
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Mark Unwin Email & Phone Number

Solution and Product Architect at FirstWave ASX: FCT
Location: Greater Brisbane Area, Australia, Australia 16 work roles 2 schools
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Current company
FirstWave ASX: FCT
Role
Solution and Product Architect
Location
Greater Brisbane Area, Australia, Australia
Company size
49 employees

Who is Mark Unwin? Overview

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Quick answer

Mark Unwin is listed as Solution and Product Architect at FirstWave ASX: FCT, a company with 49 employees, based in Greater Brisbane Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Mark Unwin.

Mark Unwin previously worked as Solution & Product Architect at Firstwave Asx: Fct and Product Architect at Opmantek. Mark Unwin holds Boit, Information Technology from Southern Cross University.

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Email format at FirstWave ASX: FCT

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FirstWave ASX: FCT

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Profile bio

About Mark Unwin

ITIL experienced process owner and implementer. Service Management and Delivery specialist. Technical Manager. Experienced system administrator & documentation specialist. Free and Open Source software developer and advocate. I champion open standards and have an interest in open source software as an effective mechanism to enable standards adoption.I was a speaker at the Australian System Administrators 19th Annual Conference in Hobart (August, 2010), discussing Open-AudIT and ITIL Configuration & Change Management.Specialties: ITIL Process Owner, Service Management and Delivery, Infrastructure Architecture and Documentation."Any intelligent fool can make things bigger and more complex... It takes a touch of genius - and a lot of courage to move in the opposite direction" - Einstein.I discovered computers in around 1980. Playing computer games is fun. Writing computer games is more fun! I started working with computers when I finished school in 1988. I fell into System Administration but always had a desire to write code. I have worked in the airline business, the financial sector, retail, government, start-up's and established private companies - all doing System Administration of some sort. My career has progressed beyond System Administration to Process Management and on to IT Management. For virtually the entire time I have written code in one form or another. I am now (finally) designing and writing software for a living!

Listed skills include Itil, It Service Management, Servers, Windows Server, and 44 others.

Current workplace

Mark Unwin's current company

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FirstWave ASX: FCT
Firstwave Asx: Fct
Solution and Product Architect
Brisbane City, QLD, AU
Website
firstwavecloud.com
Employees
49
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16 roles

Mark Unwin work experience

A career timeline built from the work history available for this profile.

Solution & Product Architect

Current
Firstwave Asx: Fct

Brisbane, Queensland, Australia

Jan 2022 - Present

Product Architect

Opmantek

Brisbane, Australia

Working at Opmantek to commercialise Open-AudIT.http://www.open-audit.orghttp://www.opmantek.com

Jan 2013 - Jan 2022

Technical Specialist

Qsuper Limited

Brisbane, Australia

Release coordinator role for several business critical applications including handover and support documentation.

Nov 2012 - Jan 2013

Service Level And Assurance Manager

Department Of Housing And Public Works

Brisbane, Australia

I have assumed responsibilities of the Service Level Manager in addition to my role as the Service Assurance Manager. I am accountable for delivery of high quality services to our numerous clients.

Jul 2012 - Nov 2012

Service Assurance Manager

Department Of Housing And Public Works

Brisbane, Australia

  • Roles and Responsibilities
  • Manage a team of senior staff in varied ITIL process owner roles (Problem, Change, Release, Configuration, Capacity, Test, Software Asset Management).
  • Provide strategic direction to senior management and CIO regarding tools, systems and process.
  • Liaise with customers, customer managers, senior staff and management to guide the organisation forward.
  • Complete service creation projects encompasing articles from Strategy, Design and Transition.
  • Negotiate with finance, technical, customer representitive and customer service teams regarding service delivery.Participated Projects
Sep 2011 - Jul 2012

Problem Manager

Department Of Public Works
  • Roles and Responsibilities
  • Operate the Problem Management process.
  • Process review and improvement for Problem Management.
  • Define & implement reporting KPIs.
  • Incident trend analysis.
  • Provide training in the Problem process to all staff, ongoing. Participated Projects
Jun 2009 - Sep 2011

Infrastructure Analyst

Department Of Public Works
  • Roles and Responsibilities
  • Design and install proof of concept vendor supplied applications in a VMware environment.
  • Document provided solutions for implementation by IT systems staff.
  • Assist IT systems staff in implementation.
  • Liase with business users, project managers and IT systems staff.
  • Acting Solutions Architect on several projects. Participated Projects
Sep 2008 - Jun 2009

Various Contracting Roles

Code Render

Participated Projects Implementation of a website / webshop redesign and recode for a retail chain using the LAMP (Linux, Apache, PHP & MySQL) stack on Ubuntu Linux. Rebuild of web servers for security and performance using Ubuntu Linux. Physical relocation of servers between data centers, zero downtime. Customisation of Open-AudIT for a major software.

Sep 2007 - Sep 2008

System Engineer

Epoch Labs

Roles and Responsibilities * Project planning, estimation, monitor and tracking. * Performed technical review of working products. * System administration on Ubuntu Linux systems. * Administer Zimbra email system on Ubuntu Linux. * Manage support requests for the server infrastructure.Participated Projects* Configuration of Linux firewall (IPTables) using.

May 2008 - Aug 2008

It Manager And System Administrator

Qld Police Credit Union

Manage the IT team.IT Infrastructure Architect.Linux & Windows System Administrator.PHP Programmer.

Jan 2005 - Sep 2007

System Administrator

The System Works

Windows Server Administration

Oct 2003 - Jan 2005

System Administrator

Bananacoast Community Credit Union

Windows & Linux System Administrator

Feb 1999 - Oct 2003

Computer Administrator

Supermarket Chain

Nambucca Heads, NSW

Jan 1991 - Jul 1994
Team & coworkers

Colleagues at FirstWave ASX: FCT

Other employees you can reach at firstwavecloud.com. View company contacts for 49 employees →

SK Saroj Karki Saroj Karki Colleague at Firstwave Asx: Fct Sydney, New South Wales, Australia, Australia View → LT Louis Tissington-Weston Louis Tissington-Weston Colleague at Firstwave Asx: Fct Brisbane, Queensland, Australia, Australia View → SS Sunil Sharma Sunil Sharma Colleague at Firstwave Asx: Fct Delhi, India, India View → SP Sheetal Pawar (She/Her) Sheetal Pawar (She/Her) Colleague at Firstwave Asx: Fct Gold Coast, Queensland, Australia, Australia View → KK Kishen Kumar Kishen Kumar Colleague at Firstwave Asx: Fct Sydney, New South Wales, Australia, Australia View → GJ Graham Jones Graham Jones Colleague at Firstwave Asx: Fct Queensland, Australia, Australia View → AN Arnulfo N. Garcia Perez Arnulfo N. Garcia Perez Colleague at Firstwave Asx: Fct Naucalpan De Juárez, México, Mexico, Mexico View → SK Sri Krishna Devaraya Vuyyuru Sri Krishna Devaraya Vuyyuru Colleague at Firstwave Asx: Fct Canberra, Australian Capital Territory, Australia, Australia View → WZ William Zheng William Zheng Colleague at Firstwave Asx: Fct Greater Sydney Area, Australia View → AB Arihant Bansal Arihant Bansal Colleague at Firstwave Asx: Fct Docklands, Victoria, Australia, Australia View →
2 education records

Mark Unwin education

Education record

Macksville High
FAQ

Frequently asked questions about Mark Unwin

Quick answers generated from the profile data available on this page.

What company does Mark Unwin work for?

Mark Unwin works for FirstWave ASX: FCT.

What is Mark Unwin's role at FirstWave ASX: FCT?

Mark Unwin is listed as Solution and Product Architect at FirstWave ASX: FCT.

Where is Mark Unwin based?

Mark Unwin is based in Greater Brisbane Area, Australia, Australia while working with FirstWave ASX: FCT.

What companies has Mark Unwin worked for?

Mark Unwin has worked for Firstwave Asx: Fct, Opmantek, Qsuper Limited, Department Of Housing And Public Works, and Department Of Public Works.

Who are Mark Unwin's colleagues at FirstWave ASX: FCT?

Mark Unwin's colleagues at FirstWave ASX: FCT include Saroj Karki, Louis Tissington-Weston, Sunil Sharma, Sheetal Pawar (She/Her), and Kishen Kumar.

How can I contact Mark Unwin?

You can use AeroLeads to view verified contact signals for Mark Unwin at FirstWave ASX: FCT, including work email, phone, and LinkedIn data when available.

What schools did Mark Unwin attend?

Mark Unwin holds Boit, Information Technology from Southern Cross University.

What skills is Mark Unwin known for?

Mark Unwin is listed with skills including Itil, It Service Management, Servers, Windows Server, System Administration, It Management, Vmware, and Configuration Management.

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