Mark Fusco, Cs, Csw Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas Area

Assist customers in their beer and wine buying decisions. Coordinate with Cooking School on any beverage pairings for classes. Ownership of the "Wine Wall" which has over 350 premium, unique, or highly rated wines of various price points. Work with department manager on weekly orders, displays, and promotions.

I run the internet wine show Wine World TV. A weekly wine show focused on wine reviews and education. I also do in-person and Skype interviews/tastings, cover conferences, and other special events. WWTV was formerly called 1337 Wine and was started in 2009. 1337 Wine was rebranded to WWTV in the 4th Quarter of 2020 to better reflect the type of programming on the channel. WWTV is currently on YouTube. You can visit the website at https://www.wineworldtv.com/ . Also follow me on Instagram, Facebook, and Twitter - wineworldtv for all three.

San Antonio, Tx

Managed the Beverage Program and daily FOH operations for the Club. Formerly called Plaza Club. Name changed after I left.

San Antonio, Texas Area

Handle the day-to-day operations of the unit. Coach staff to execute World Class Service. Assist guests in selection of wines. Manage wine program. Floor sommelier.

Handle the day-to-day operations of the unit. Coach staff to execute World Class Service. Daily inventories. Ensure TABC staff compliance. Coach FOH staff in sales of Guest Enhancers and Rewards program membership. Guest recovery. Schedule writing.

Responsible for the usual Bar Manager duties such as costs, sales, staffing, training, etc. Daily inventories. Coach staff on the floor. Guest recovery. Ensure Ecolab compliance. Ensure TABC staff compliance. Schedule writing.

Manage day-to-day operations of a full service sports bar and restaurant with annual sales of $3.5mil. Responsible for hiring and training of new servers, bartenders, hosts, and barbacks. Coordinate television schedules to maximize guests' experience.

Manage the Retail and Game Room operations of ESPN Zone in Chicago. I also manage the Restaurant operations 2-3 times per week as needed.

Manage the Retail and Game Room operations of ESPN Zone in Chicago. I also manage the Restaurant operations 2-3 times per week as needed.

Worked at 3 locations (Houston, Cincinnati, Gold Coast - Downtown Chicago). Started as a Blackjack Dealer in Houston. Opened the Cincinnati location as the Pit Boss. Moved into FOH Management. Ran every FOH department throughout my time in Cincinnati and Chicago. Responsibilities included staffing, training, COS, inventory, scheduling, operating shifts, and senior manager.

Responsible for Single Copy sales of over 80 magazines including TV Guide, Reader's Digest, Automobile, Seventeen, Penny Press, New Woman, etc. Based out of Houston with a territory that covered approximately 25% of Texas. Visit accounts to ensure distribution adequate, displays in good repair, titles visible on mainline, setup and design floor displays and end caps for special editions. Supervise 1 full time rep and 4 part time merchandisers. Ensure wholesalers complaint with franchise agreement.

Held various positions in Customer Service, Retention, and Telemarketing.