Mark Vialva Email & Phone Number

Trinidad And Tobago

Langley

Responsible for:o Building customer template and bespoke websites using WordPresso Providing customer support for resolving issues pertaining to their websiteo Configuring customer information and website settings using WordPresso Configuration of DNS settings through the use of hosting providers i.e. 123-reg in order to publish websites live to the publico Performing frontend and backend changes to websites as per customer request using technologies such as PHP, CSS3, jQuery & JavaScript and SASSo Use of Adobe suites such as Photoshop and Fireworks to help edit imagery embedded on customer websiteso Setup of email marketing solutions such as MailChimp and Email Marketer to have respective client lists and email campaigns as per customer request

San Fernando, Trinidad

Responsible for:o Entering in student performance at respective school districts in San Fernando via Microsoft Excelo Contacting parents in relation to relaying student information such as SEA resultso Developing reports for schools in the south district of Trinidad to update supervisors of building infrastructures and equipment needed for new school terms

London, United Kingdom

Responsibilities:o Built customized HTML pages for a Learning Management System called Doceboo Customized Learning Management Website by adhering to company style guideo Researched and applied solutions to provide further functionality and support to the Learning Management System through the use of Content Management Systems such as WordPresso Researched SEO best practices to help with bringing further publicity to the Learning Management System via search engines such as Googleo Integrated document sharing functionality into the Learning Management System through the use of websites such as Google Docs

Riding Court Road, Datchet

Responsible for:o Communicating with customers for the best solutions to their needs in regards to website packageso Providing customer support for resolving issues pertaining to their websiteo Configuring customer information and website settings using WordPresso Configuration of DNS settings through the use of hosting providers i.e. 123-reg in order to publish websites live to the publico Performing frontend and backend changes to websites as per customer request using technologies such as PHP, CSS3, jQuery & JavaScript and SASSo Use of Adobe suites such as Photoshop and Fireworks to help edit imagery embedded on customer websiteso Setup of email marketing solutions such as MailChimp and Email Marketer to have respective client lists and email campaigns as per customer request

26 Kitchener Street, Port-Of-Spain, Woodbrook, Trinidad And Tobago

o Designed, developed and managed a medical website known as http://www.iproms.co.uko Generated Microsoft Excel reports maintaining utilising MySQL o Developed and managed the implementation of HTML Email Reports which are automatically generated and sent to the respective managers at various healthcare facilitieso Responsible for server software upgrades and installations o Provided technical support to clients at medical centreso Conducted staff training in the IT department o Assisted in the Backend development of the healthcare web application known as Cellma using programming languages such as Java, JSP, XMLo Administrated RioMed Trinidad Limited’s website (www.riomed.com) o Utilized a third party application known as iDashboards to generate interactive and dynamic reportso Interaction with content management websites such as Wordpress and Joomla, which was used for management of the www.riomed.com websiteo Employed a source code management system known as git for the purposes of generating new releases; distributing code to other programmers from India and the UK

Reading, United Kingdom

Hardware (i.e. replacing broken screens, changing faulty RAM modules and hard drives) and software (i.e. removing viruses) troubleshootingProviding helpdesk support and recording customer issues via documentation.o This also involved providing customers with guidelines on better maintaining their PC and what they need to be aware of in terms of how well their machine can perform for various taskso Explanation of the problems that have occurred with their hardware device and how it can be resolved

Bachelor’S Degree, Computing, First

Emerging Web Technologies o Developing knowledge and understanding of various web technologies that could better enhance web sites.

High School

Courses Studied are: o ICT o Business Studies o Product Design