Mark Ricci Email & Phone Number

Dallas, Texas, United States

As Highlands representative in Texas, I am responsible for promoting the manufacturers Highlands represents to a "first choice" position among distributors and end-users. As our clients’ product expert, I create and deliver product presentations, arrange the delivery of samples to, and assist in end user demonstrations with local distribution partners. I train distributors regarding our manufacturer partners’ marketing strategy and the tools and technology available to ensure the go-to-market process is impactful and successful. My distributor partners are as much the customer as the end-user...and I treat them like it.

Dallas, Tx

• Sold $3.344 million Graphic Communications products and services in 2020. • Develop cross-channel business partnerships with high potential multi-location Fortune 500 accounts. • Manage complex print and graphic needs within the account while assisting in the deployment of new products, services, and solutions via established partnerships with other sales adjacencies.

Irving, Tx

• Identify and prospect owners and executives of small-to-midsize companies needing to maximize organizational success through proven human capital strategies and business services.• Conduct introductory discovery call meetings to uncover areas in need of improvement.• Present and negotiate strategic solutions to increase human capital management ROI and support client revenue growth.• Apply expertise in building an intentional workplace culture, recruitment and retention, compensation, recognition and rewards, performance administration and HR SaaS technology.

Irving, Tx

• Developed client relationships focused on mid-level commercial market with 25 to 200 employees.• Assisted with workspace planning and furniture design, specifications and procurement, collaborating with design team to address unique changing workspace environments.• Recognized for exceptional customer service throughout the selection process and installation to ensure complete customer satisfaction.• Grew sales consistently YOY with 2017 total sales of $1+ million.

Dallas, Texas

• Improved underperforming territory in Dallas market to 103% of quota in first 12 months.• In 2013, grew assigned territory sales 160%, signed largest print client and was recognized for converting numerous single-project clients to repeat high-volume program accounts.

Irvine, Ca

• Served B2B sales accounts, developing new business relationships and growing account print volume.• Recognized as top strategic account manager for the division in 2011. Achieved annual percentage toquota of 132% and revenue over $1 million.• Won St. Joseph’s Healthcare Systems account in 2011, with solution documented as a sales processsuccess story by the inhouse OfficeMax publication.• Increased Orange County new business by $350,000 in 2010 and increased sales 219% in 2008.• Transferred to the Dallas, TX market in 2012.

Orange County, Ca

• Managed all aspects of this print brokerage company including business development, productionoversight, scheduling, delivery and accounts receivables.• Coordinated storage and release of inventoried item for large clients.• Grew from startup to $500,000 in annual sales volume.

Orange County, California

Orange County, California Area

Bachelor'S Degree, Psychology

Master Of Arts - Ma, Religious Arts