Mark Ricci Email & Phone Number

Pinehurst, Nc, Us

Charlotte, North Carolina Area

Banking Industry Consulting Leader. Focus on Top 20 National Banks and bringing KPMG's Digital Transformation, Technology, Risk & Regulatory and M&A solutions to clients.

Charlotte, Nc

Business Development/Relationship Management for Bank of America, Wells Fargo, Fannie Mae, Freddie Mac, Ginnie Mae and FHFA relationships. Also, provided account/relationship management support for Carrington Mortgage, Key Bank, and B2R accounts. Objective of role was to drive new annualized sales revenue from assigned relationships.Represented over 25 BlackKnight Financial Services and ServiceLink products and technologies and over $700MM in annual revenue across all responsible accounts. Organic annualized sales revenue from 2009 to 2014 averaged $48MM /per year across assigned relationships.

Charlotte, North Carolina Area

Member of Bank's Management Operating Committee (MOC). Held several senior leadership roles focusing on initiating strategic change in growing the company from a small regional bank into one of the world's largest and most profitable companies earning in excess of $70BB in revenue, $20BB in net income and employing over 225,000 people.At Bank of America, last role was Sales, Service and Integration (SSI) executive for the Consumer and Small Business Bank (CSBB). In this role was responsible for leading end to end integration across Bank of America's retail and small business customer segments, distribution channels and consumer products. Oversaw teams focused on Sales Management and processes, Customer Experience, Workforce and Capacity Management, Interact and Interaction management, Retail Distribution Management, Operations Risk and Compliance and Business Planning. Prior to SSI role served as Bank of America's Global Quality and Productivity Six Sigma Executive (2006-07). Was the architect in helping Bank of America become one of most successful process driven organizations in the world. BAC achieved $1.6BB/annual in revenue and expense productivity and was recognized by the Product Development Management Association with the Outstanding Innovation Award for 2006. From 2000-04 was the Consumer Bank and Consumer Products Quality and Productivity Exec where I was recognized as the first Bank of America associate to be Green Belt and Black Belt certified. From 2005-06 was the Consumer Real Estate Fulfillment Executive for BAC's first mortgage and home equity businesses. Oversaw the company's nationwide network of loan centers and over 6,000 associates supporting underwriting, processing, vendor management, document preparation and loan closing. During leadership tenure where we leveraged and implemented Six Sigma and Quality tools and practices we lowered cost to fulfill from $1,100 to $425/loan while improved customer satisfaction from 61% to 82%.

Senior Manager in Financial Services Industry assisted banking clients with large scale merger and integration programs. From 1988 to 1991, was Senior Manger on NCNB's acquisition of First Republic Bank of Texas including their Unit Banking to Branch banking transformation program. Program included transforming 110 independent Unit banks into a Statewide Branch Network encompassing over 50+business functions and processes. Earlier in career at Andersen worked across Real Estate, Oil and Gas and Hospitality industries assisting clients with systems planning, design, implementation and conversion transformation programs. Clients included: First Republic Bank, NCNB, Hall Real Estate, May Petroleum, Andersen Consulting, Lakeway Resort and Hilton Hotels.

Bba & Ba, Finance & Economics

Activities and Societies: VP Kappa Alpha Fratenity

Bba & Ba, Economics And Finance

Activities and Societies: Kappa Alpha Franternity