I spearheaded customer satisfaction initiatives at the dealership, playing a key role in surpassing Vauxhall targets. My responsibilities included planning, managing, and executing these initiatives to ensure optimal results. To stay at the top of my game, I consistently updated my product knowledge through regular training sessions. This allowed me to confidently provide reliable information to customers, enhancing their overall experience. My negotiation skills were put to the test in securing profitable deals and contracts. Through adept techniques, I successfully closed sales transactions, contributing to the overall success of the dealership.Increased sales for bothnew and used cars through effective selling strategies.Exceeded targets consistently while optimising revenue through the sale of insurance benefits.Boosted customer satisfaction by addressing customer problems, objections, and concerns with tailored solutions.Improved team performance through successful coaching sessions for new sales personnel.Valued as key contributor to the revenue growth by attaining targets for proactive outbound calling and bolstering marketing and awareness campaigns.