Helping organisations with breakthrough results in the human dimension.Uncovering peoples ability to solve seemingly insolvable problems.The conversation is very simple and the learning curve steep as people transform their understanding of how to get the best out of themselves and those around them.

Helping people change at the human level first to make projects run quicker, cheaper and with more fun. I’ve been working together with Applied Change to help a number of high profile clients through major change and performance improvement in the Media and Publishing sectors. Having supported the music majors, publishing and other content companies through the waves of change driven by online and digital capability, we are especially well placed to support others going on a similar… Show more Helping people change at the human level first to make projects run quicker, cheaper and with more fun. I’ve been working together with Applied Change to help a number of high profile clients through major change and performance improvement in the Media and Publishing sectors. Having supported the music majors, publishing and other content companies through the waves of change driven by online and digital capability, we are especially well placed to support others going on a similar journey. Show less

Operational business improvement in the IT environment.

• Regional single point of contact for process and tools. Responsible for alignment of processes & OSS tools across Western Central Europe Region with a scope for driving best practice & operational efficiency through tools and process improvement.• Established regional strategy, operational description and plan with key stakeholder community across 10 countries.• Established tools forums and support community for major operational tools, providing voice of the customer feedback to… Show more • Regional single point of contact for process and tools. Responsible for alignment of processes & OSS tools across Western Central Europe Region with a scope for driving best practice & operational efficiency through tools and process improvement.• Established regional strategy, operational description and plan with key stakeholder community across 10 countries.• Established tools forums and support community for major operational tools, providing voice of the customer feedback to global authority for feature enhancements and escalation.• Established regional best practice agreement for Field & Network Operations processes assuring regional alignment and identical ways of working across the region enabling meaningful performance measures.• Regional driver for Managed Service Global Practices and Service Delivery Packaging program.• Identified programs to reduce operational exposure to the sum of €24m on tooling inefficiencies.• Achieved above stretched balanced score card targets for process and tools. Show less

Leadership and Programme Management of IT tools and systems for MBNL.o Leadership projects for ‘turn key’ IT and Mobile infrastructure for 3UK and T-Mobileo Project Programme Manager for Radio Access Network combination for 3UK and T- Mobile. o Leader of Ericsson PM quality circle. PM representative for Ericsson Process Improvement Council.o Developed Ericsson UK Project management lifecycle process, work instructions & templates.o Leader for Maturity Modelling Change… Show more Leadership and Programme Management of IT tools and systems for MBNL.o Leadership projects for ‘turn key’ IT and Mobile infrastructure for 3UK and T-Mobileo Project Programme Manager for Radio Access Network combination for 3UK and T- Mobile. o Leader of Ericsson PM quality circle. PM representative for Ericsson Process Improvement Council.o Developed Ericsson UK Project management lifecycle process, work instructions & templates.o Leader for Maturity Modelling Change Program providing roadmap for world class project management within Ericsson UK. Show less

Leadership of worldwide Project Management team for Training & Information Development. Responsibilities include UK and US Project Management leadership & direction. Construction and control of the internal development and PM process and project resource and budget management. Program budget responsibility for over 150 staff and $32m for worldwide information development and delivery.Group champion and advocate for voice of the customer integration into product development and… Show more Leadership of worldwide Project Management team for Training & Information Development. Responsibilities include UK and US Project Management leadership & direction. Construction and control of the internal development and PM process and project resource and budget management. Program budget responsibility for over 150 staff and $32m for worldwide information development and delivery.Group champion and advocate for voice of the customer integration into product development and architecture. Seven direct reports. Show less

Application Equipment Engineer giving technical & project leadership of the fast track design & production of ‘turn-key’ special purpose equipment. Key activity being one of supplier management, project management and budget control. Initiated next generation project role investigating & triggering new product development for ‘System Sell’ applications. Providing synergy between product development, the customer needs & equipment development.

Work on automotive driver interface switchgear with major OEM’s such as Nissan, Jaguar, Rover etc. Work involved total project control & leadership from original concept design & quotation to product prototype design, validation & final production. lead engineering negotiator and relationship builder.