Martin Whitby
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Martin Whitby Email & Phone Number

Passionate about helping companies deliver exceptional customer experiences. at InMoment
Location: Centennial Park, New South Wales, Australia 15 work roles 1 school
1 work email found @inmoment.com 2 phones found area 656 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@inmoment.com
Direct phone (656) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Passionate about helping companies deliver exceptional customer experiences.
Location
Centennial Park, New South Wales, Australia
Company size

Who is Martin Whitby? Overview

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Quick answer

Martin Whitby is listed as Passionate about helping companies deliver exceptional customer experiences. at InMoment, a company with 640 employees, based in Centennial Park, New South Wales, Australia. AeroLeads shows a work email signal at inmoment.com, phone signal with area code 656, and a matched LinkedIn profile for Martin Whitby.

Martin Whitby previously worked as Customer Success Manager at Inmoment and Customer Experience Consultant at Martin Whitby. Martin Whitby holds Certificate, Marketing from Tafe Nsw.

Company email context

Email format at InMoment

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{first_initial}{last}@inmoment.com
89% confidence

AeroLeads found 1 current-domain work email signal for Martin Whitby. Compare company email patterns before reaching out.

Profile bio

About Martin Whitby

Service and Experience Design program manager. Delivering positive operational and cultural changes that create loyal customers. Resulting in better customer retention, additional sales revenue and lower cost to serve.System administration and solution design experience using omnichannel and automation solutions including InMoment, Zendesk (Enterprise), Qualtrics, Google G-Suite, Microsoft Office, Zapier, and ResponseTek.Extensive VoC experience in Telecommunications, Banking, Insurance, Automotive and Utilities across Contact Centres, Retail, and Digital channels.A certified Prince2 practitioner, NPS Associate and Lean Six Sigma green belt. Specialities: Customer Experience Adviser, CEM, VOC/Customer Feedback program design, Customer Advocacy/NPS best practices, Service Design, Software Implementation, Project Management, Process Improvement, Continuous Improvement, Lean, Six Sigma, Workshop facilitation, Integration, SaaS, JSON, HTML.

Listed skills include Strategy, Saas, Professional Services, Customer Experience, and 48 others.

Current workplace

Martin Whitby's current company

Company context helps verify the profile and gives searchers a useful next step.

InMoment
Inmoment
Passionate about helping companies deliver exceptional customer experiences.
Centennial Park, NSW, AU
Website
Employees
640
AeroLeads page
15 roles · 28 years

Martin Whitby work experience

A career timeline built from the work history available for this profile.

Role listed

Centennial Park, NSW, AU

Customer Success Manager

Current

Salt Lake City, Utah, US

I'm proud to be partnering with InMoment customers as they successfully compete and thrive in the experience economy and enabling them to maximise their investment with InMoment’s experience intelligence technology by sharing operational and customer experience best practices leading to informed action.InMoment™ is a cloud-based Experience Intelligence.

Sep 2019 - Present

Customer Experience Consultant

Martin Whitby

Contract consulting and implementation for Voice of Customer and Voice of Employee solutions supporting Customer Experience and Business Improvement initiatives. Services include survey design, dashboards, reporting and user acceptance testing. Clients included Downer Group and Nielsen New Zealand (for the New Zealand Ministry of Social Development).

Jul 2019 - Sep 2019

Customer Experience Manager, Australia & New Zealand

SG, Singapore, SG

VoC and business improvement

Feb 2017 - Jul 2019

Design Manager/Client Manager

Austin, Texas, US

Keystone Asia Pacific staff member responsible for major Banking, Insurance and Telecommunication customers.Multi-faceted role involving CEM/NPS program design, software implementation, Staff management and ongoing account management, with a responsibility for program innovation, retention and expansion.- AP business grew from single customer-single.

Dec 2011 - Jan 2017

Director

Eljo Financial Services Pty Limited

Licensee for one26 Mortgages. Mortgage Manager focussed on delivering superior service to the mortgage broker market in New South Wales.

Feb 2010 - Jun 2011

Business Development Manager

Melbourne, VIC, AU

Generating new business for mortgages and financial planning by focussing on delivering exceptional service to the mortgage broker market

Jun 2009 - Jan 2010

Principal

Yellowfish Solutions

YellowFish Solutions provides Customer Experience Management (CEM) solutions that integrate the Voice of the Customer into an organisation allowing them to make operational and strategic improvements. These solutions capture key moments of truth as they occur across the customer lifecycle. CEM enables you to close the gap between the experience your brand.

Feb 2008 - Jun 2009

Solutions Director

Melbourne, VIC, AU

LimeBridge is a global Customer Experience Management (CEM) consulting and solutions organisation. Our solutions reduce the need for customers to contact you, improve contact centre performance management processes, improve customer service and integrate real time actionable customer feedback into your business to improve customer satisfaction, growth and.

Feb 2007 - Feb 2008

Account Manager

Sunnyvale, CA, US

  • Successful New Business Development selling SaaS customer interaction solutions from roles based New York, Sydney and London
  • Consistently achieved or over achieved targets and won several company awards including the “Most Innovative Deal – EMEA 2002 financial year”
1999 - 2002 ~3 yrs

Account Manager

Sitebridge
1998 - 1999 ~1 yr

Senior Associate

Sydney, NSW, AU

Member of the Client and Adviser Services teams

Aug 1996 - Oct 1997
Team & coworkers

Colleagues at InMoment

Other employees you can reach at inmoment.com. View company contacts for 640 employees →

1 education record

Martin Whitby education

  • Tafe Nsw
    Tafe Nsw
    Marketing
FAQ

Frequently asked questions about Martin Whitby

Quick answers generated from the profile data available on this page.

What company does Martin Whitby work for?

Martin Whitby works for InMoment.

What is Martin Whitby's role at InMoment?

Martin Whitby is listed as Passionate about helping companies deliver exceptional customer experiences. at InMoment.

What is Martin Whitby's email address?

AeroLeads has found 1 work email signal at @inmoment.com for Martin Whitby at InMoment.

What is Martin Whitby's phone number?

AeroLeads has found 2 phone signal(s) with area code 656 for Martin Whitby at InMoment.

Where is Martin Whitby based?

Martin Whitby is based in Centennial Park, New South Wales, Australia while working with InMoment.

What companies has Martin Whitby worked for?

Martin Whitby has worked for Inmoment, Martin Whitby, Myrepublic Ltd, Responsetek, and Eljo Financial Services Pty Limited.

Who are Martin Whitby's colleagues at InMoment?

Martin Whitby's colleagues at InMoment include Nick Brady, Kenneth Labrum, Kimberly Gerard, Dami Omole, and Anthony Panvini.

How can I contact Martin Whitby?

You can use AeroLeads to view verified contact signals for Martin Whitby at InMoment, including work email, phone, and LinkedIn data when available.

What schools did Martin Whitby attend?

Martin Whitby holds Certificate, Marketing from Tafe Nsw.

What skills is Martin Whitby known for?

Martin Whitby is listed with skills including Strategy, Saas, Professional Services, Customer Experience, Consulting, Project Management, Business Development, and Process Improvement.

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