Mary Stevens Email and Phone Number

I was responsible for maintaining cleanliness and organization in the laboratory and preparation rooms, ensuring a safe and tidy environment for experiments and activities. I handled lab chemicals with adherence to safety protocols, ensuring proper storage and handling procedures. Additionally, I provided care for small invertebrates and maintained bacterial cultures as part of routine lab operations. I prepared and set out materials, demonstrations, and experiments for biology lab exercises, supporting instructors and contributing to smooth lab sessions. Furthermore, I assisted head lab preparation coordinators with various activities to facilitate the overall functioning of the laboratory.

As a First Year Experience Peer Leader at Ohio State, I supported new students from orientation through their first year, with a focus on outreach and relationship development. I used my own experiences to connect new students with resources, facilitate their transition into college life, and encourage their ongoing success throughout subsequent academic years. My role involved actively engaging with students, providing guidance, and fostering a supportive environment to help them thrive during their early university experience.

As President of the OSU Manga Student Association, I defined club objectives and values. I managed the club's budget, overseeing expenses and financial planning to ensure efficiency. I facilitated collaboration among club members, fostering positive relationships.

I provided attentive service, always striving to exceed customer expectations. I handled customer complaints or concerns professionally, ensuring customer satisfaction. I specialized in preparing a variety of beverages, including coffee, espresso, tea, and specialty drinks, following Starbucks recipes and quality standards carefully. Maintaining a clean and organized work area was a priority for me, and I regularly cleaned and sanitized equipment and surfaces to uphold food safety and hygiene protocols. Additionally, I managed tasks such as emptying trash bins, restocking supplies, and maintaining inventory levels as needed. Operating the cash register was part of my responsibilities, where I processed transactions, provided change, and issued receipts efficiently. Collaboration was key in our team environment, and I communicated effectively with coworkers and supervisors to ensure smooth operations. During busy periods, I supported other team members and offered assistance when needed. I consistently followed Starbucks standards, policies, and procedures regarding quality, cleanliness, and safety to uphold the brand's reputation and customer satisfaction.