Mary Sutton

Mary Sutton Email and Phone Number

Director HR Shared Services at Avis Budget Group @ Avis Budget Group
parsippany, new jersey, united states
Mary Sutton's Location
Tulsa Metropolitan Area, United States
Mary Sutton's Contact Details

Mary Sutton personal email

n/a
About Mary Sutton

Mary Sutton is a Director HR Shared Services at Avis Budget Group at Avis Budget Group. They possess expertise in leadership, event planning, microsoft office, microsoft word, team building and 5 more skills. They is proficient in English.

Mary Sutton's Current Company Details
Avis Budget Group

Avis Budget Group

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Director HR Shared Services at Avis Budget Group
parsippany, new jersey, united states
Employees:
11728
Mary Sutton Work Experience Details
  • Avis Budget Group
    Director Hr Shared Services
    Avis Budget Group Jul 2021 - Present
    Tulsa, Oklahoma, United States
  • Avis Budget Group
    Manager
    Avis Budget Group Sep 2016 - Present
    Tulsa, Oklahoma Area
  • Adecco Group
    Site Director
    Adecco Group Apr 2015 - Sep 2016
    • Primary escalation point for HPE Account teams and clients supported by the Tulsa Service Desk• Conduct meetings with delivery organizations, account teams, and clients to address issues • Ensure HPE client contractual service level agreements are met for all Tulsa clients • Senior leader representing Tulsa during standardization activities between the two US Service Desk locations
  • Hewlett Packard Enterprise
    Operations Manager
    Hewlett Packard Enterprise Aug 2008 - Apr 2015
    Tulsa, Oklahoma Area
    • Primary escalation point for account teams and clients supported by U.S. Service Desk locations• Manage U.S. Global Service Desk delivery to achieve and exceed performance and budget targets• Conduct meetings with delivery organizations, account teams, and clients to address issues and build future business opportunities• Coach leaders and employees , providing daily feedback as well as individual career progression planning with short- and long-term goal setting• Implement standardized processes and certified skill sets to support a productive and efficient operation (ITIL, Integrated Quality Management System, and Quality Management System)
  • Electronic Data Systems
    Supervisor - Global Service Desk
    Electronic Data Systems Jul 2001 - Aug 2008
    Tulsa, Oklahoma Area
    • Directly managed more than 30 employees• Conducted monthly and ad hoc meetings with delivery organizations, account teams, and clients to address issues; offer new technologies and self-service tools; review data for trends; and drive action plans to continually improve service delivery• Created and maintained hiring plans for Tulsa location• Facilitated knowledge base development and ongoing improvement, and tools and technology deployments• Provided service level management, documenting processes and procedures, and working with the client to discuss metrics and areas for continuous improvement activities• Coached and counseled employees to improve individual performance and thus continually improve client interactions and support
  • Sabre Corporation
    Instructor - Service Desk
    Sabre Corporation Mar 2000 - Jul 2001
    Tulsa, Oklahoma Area
    • Led service desk training courses to support successful completion and ability to support customers• Represented service desk as new products or support processes are rolled out • Documented new support processes and trained service desk staff• Participated in meetings with internal support groups, the client, or both
  • American Airlines
    Help Desk Technical Agent
    American Airlines Oct 1989 - Mar 2000
    Tulsa, Oklahoma Area
    • Serviced as Level 1 and Level 1.5 Service Desk Agent• Supported special assignments as needed• Mentored Level 1 agents

Mary Sutton Skills

Leadership Event Planning Microsoft Office Microsoft Word Team Building Powerpoint Microsoft Excel Public Speaking Customer Service Technical Support

Frequently Asked Questions about Mary Sutton

What company does Mary Sutton work for?

Mary Sutton works for Avis Budget Group

What is Mary Sutton's role at the current company?

Mary Sutton's current role is Director HR Shared Services at Avis Budget Group.

What is Mary Sutton's email address?

Mary Sutton's email address is ma****@****get.com

What skills is Mary Sutton known for?

Mary Sutton has skills like Leadership, Event Planning, Microsoft Office, Microsoft Word, Team Building, Powerpoint, Microsoft Excel, Public Speaking, Customer Service, Technical Support.

Who are Mary Sutton's colleagues?

Mary Sutton's colleagues are Alisha Rhoades, Roberta Bivona, Sarah Fisher, Joanna Canning, Haneen Adra, Benjamin Pironet, Marie-Caroline Verdun.

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