Responsible for managing 8 Collective Bargaining Contracts in 20 different store locations throughout the San Francisco, Bay Area and Sacramento markets. Negotiate contracts and strategize with business partners to implement new processes while maintaining contract obligations to meet business goals. Build collaborative relationships to achieve business goals. Drive talent and performance management and coach leaders to engage and motivate their colleagues. Manage the grievance process and arbitration process. Conduct high level internal investigations across the enterprise. Performance management, termination adherence, general wage increase administration, and development of Human Resources Management. Store assessments regarding employee dysfunction and coaching on employee engagement initiatives. Develop business partners with key senior leadership to achieve goals.

Supervised and directed 10 Store Loss Prevention Managers and over 50 team members to effectively execute the shortage and theft prevention programs. Primary responsibilities included program evaluation, executive development, hiring, rate management, and evaluation of all team members. Conducted high-level investigations and interrogations. - Achieved annual reduction in shortage dollars by 1%.- Reduced staff turnover by 55%.- Increased case productivity by 12%.

Developed and evaluated division’s training programs, facilitated classes, wrote and edited divisional communications, wrote policies and procedures, and managed policy compliance standards. Completed various management responsibilities, including the supervision of 7 employees. Partnered with the legal department in conducting interviews and gathering documents to support legal defense. Managed the production of the development of training DVDs and online communication web page. Supervised the divisional background investigation department and the civil restitution department. - Created annual savings of over $50,000 in training costs by creating an in-store training program.- Increased annual civil restitution revenue by 5%.- Recipient of the Director of the Year award for outstanding performance.

Managed and administered all human resources duties for approx. 400 executives in the Advertising/Sales Promotion and Operations/Loss Prevention Departments. Primary focus was on employee relations, talent development, succession planning, compliance, recruitment, performance management, performance appraisal process and rate management.- Decreased vacancy rate by 60%.- Standardized the performance evaluation process.

Consultant and administrator to the Store Executive Team to ensure consistency with, recruitment efforts, performance appraisal process, rate management, performance coaching and counseling and management training for two store locations.- Recipient of HR Manager of The Year Award for creating outstanding partnerships.

Responsible for the recruitment and hiring of sales associates for two store locations. Facilitated and organized external and internal job fairs. Developed and administered a specialist program.