Results-driven and strategic-minded Director of Business Development with a demonstrated history of driving revenue growth and fostering lucrative partnerships. Since August 2020, I have developed and executed comprehensive business development strategies, increasing revenue and growing our client base. Successfully identified and capitalized on emerging market trends, expanded into new markets, and strengthened our position as an industry leader. I provided strategic guidance, streamlined processes, and established relationships with top-tier clients, resulting in increased profitability and long-term business collaborations. As the corporate administrator for Salesforce, I've effectively leveraged CRM technology to optimize client management and lead generation.

Managing 56 Team Members providing lead generating services to hospitality industry clients. Project Management of each campaign and conducting ongoing sales solicitation to amplify revenue for the company. Organize corporate meetings and participate in planning and business development for HSI and hotel partners. • Prospecting and cultivating relationships with clients using a consultative sales approach. • Responsible for developing a department sales plan.• Executing staff interviews, hiring, scheduling, training, and performance of team members to effectively optimize reach factor, and call volume. Annually increasing leads per hour and leads per project by 25%.• Strong relationship sales effort and active prospecting to generate sales via virtual presentations, travel to client’s office and via phone. Consistently meeting sales goals.• Conduct, manage and train hotel sales departments for outside sales blitz appointments for major hotel brands such as Hilton, Marriott and Cambria Hotels. • Create and approve quarterly sales and marketing strategies to generate revenue for the department.• Develop, maintain and implement budget and forecasting.

Managed and maintained client relationship for hospitality marketing services. Collaborated with customers to penetrate accounts and cross sell products and services. Solicited new clients via cold calls and other lead generation options. Wrote and presented business proposals to established and prospective clients. Plan and implemented hospitality sales and reservation training programs. Managed online Learning Management System (LMS). • Met with customers to discuss their evolving needs, prepared reports and analyzed sales opportunities. • Ensured timely and successful responses to client sales opportunities and inquiries.• Analyze competition to attain proper placement in marketplace on pricing and products.• Revitalized LMS and eCommerce website.• Provided training services via multiple platforms including live sessions, LMS and virtual training programs such as GoToMeetings and WebEx. • Strategically planned and executed meeting logistics for seamless training events.

Consulting services to companies within the travel / hospitality industry. Collaborated with executives and senior management to assist in sales, training and quality assurance programs to quantify goals and service levels. Prospected for new clients during times of management turnover. Qualified leads and initiated pre-opening sales efforts in various markets. • Independent worker balancing priorities.• Ability to interface with all levels of employees and clients.• Coached and developed new employees with limited experience on how to meet expectations in their role and improve customer satisfaction.

Sales Representative, Central Florida Territory. Outside business-to-business sales of facility maintenance cleaning equipment, disinfecting and sanitizing supplies, printing paper and packaging equipment and supplies. Focus Market Healthcare, Hospitality and Manufacturing.

Director of Sales and Marketing, Responsible for marketing to consumers and selling and managing events and functions on site for the specialty retail center in the heart of hospitality industry.