Mary Ogle Email & Phone Number

Chicago, Illinois, United States

Primarily responsible for the planning and execution of audit engagements across various risk families that review the design and effectiveness of the bank's control environment, as well as validation of corrective actions in accordance with Synchrony Audit's Audit Methodology. Participate as a key team member on scheduled audits and projects from start to finish with high level of autonomy.Participating in the audit planning process including logistics, scoping, staffing, audit approach and program definition. Conduct and document detailed process walk throughs with management, including the identification of process risks and controls. Document clear audit work papers that succinctly articulate the process, risks, controls, and test work performed.Identify control gaps or control deficiencies and assess the impact to the business. Present audit results to various levels of internal audit leadership, as well as the business organization. Maintain internal audit competency through ongoing professional development. Developing a comprehensive, in-depth understanding of Synchrony Financial processes.Understanding the key current and emerging risks within the subject areas. Identifying potential concerns and control issues to determining the root cause of issues and ensuring stakeholders develop and implement appropriate corrective actions. Provide practical and meaningful recommendations.Preparing the written audit report and other presentations. Supervising the tracking of issue remediation to findings and recommendations to ensure they are appropriately addressed.Partnering with the Department's business, products, and functional audit teams such as: Compliance, Risk, IT, etc., as needed. Establish and maintain ongoing relationships functional leadership for the subject areas. Continuously develop and maintain sector/industry/ technical knowledge and share knowledge with team.

Greater Chicago Area

My responsibilities include providing process, project and program management expertise utilizing Lean Six Sigma and Project Management tools including facilitation, CAP, project and program management.Leading large projects and cross functional programs for key initiatives across the business.Driving continuous improvement to enable growth, customer satisfaction and productivity.Utilize expertise to design, facilitate and lead process improvement workouts. Troubleshoot with team members to resolve roadblocks and serve as a sounding board for problem resolution to ensure continuous progress on projects.Create and deliver key communications on project status and progress.Develop rigorous control plans, working closely with process owners, project champions and senior management to ensure improvement gains are sustained on a long-term basis.

Develop, implement and streamline loan reviews for assigned business units including leading the audit, working collaboratively with business management to develop achievable action plans, providing recommendations to correct deficiencies, and reporting results to senior executive and business segment management. Collaborate with Risk Leaders to resolve action items and develop policies. Participate in audits lead by team members, reviewing individual loans to ensure accuracy of the presentation and support for final decision.

Developed, implemented and streamlined business operations reviews of vertical business units. Audited business units for compliance to risk, underwriting and operations policies and proper authority levels. Shared best practices, provided recommendations to correct deficiencies, and reported results to senior executive and business unit management. Performed quarterly SOx testing on underwriting procedures for CDF. Collaborated with the SOx leader to coordinate our testing processes, created templates to assist us in organizing data, summarized info succinctly, remediated problem issues and ensured that all reporting was submitted timely.

Managed a portfolio totaling $250 million, directly overseeing a team of eight members. Coordinated traditional collection duties among team, monitoring potential risk situations closely. Interacted with various departments including internal legal and credit staff, to resolve litigation, properly document customer transactions and review credit recommendations regarding credit facilities for dealers and manufacturers. Assisted regional sales representatives in developing new business opportunities, creating strategies for market presentation and helping to maintain current customer base. Negotiated solid liquidation terms with nine dealers, keeping losses to 10 basis points of total outstanding portfolio receivable.Increased total portfolio receivable 10% in 2004. Personal credit authority was $2 million.Mentored and trained Account Managers who subsequently promoted within the organization.Led Key Initiatives for improving office efficiencies and team training. This was done by streamlining reporting process and initiating internal seminars in order to offer cross-training to team members. Nominated to 2002 Broad Band Task Force by Division President as required.

Responsible for developing a strong relationship with a major marine manufacturer while simultaneously managing the operational duties. Performed credit/financial analysis on existing portfolio of dealers along with preparing new customer application summaries for review by credit department. Increased total volume with this customer by over 20% per year by adding new dealer relationships and increasing business with current customers.Managed a team of six members, assisting with collection activities as well as monitoring credit line needs. Worked with credit department and ensured adequate facilities. Prepared specialized reports for manufacturers and dealers to assist in tracking dealer inventory and liquidations. Proficient in Excel, Word, Powerpoint. Nominated to Key Employee Management Program by Company President as required.

Communicated daily with major manufacturers and dealers concerning inventory levels, utilizing numerous computer programs i.e. Excel, Word, Powerpoint, and internal Query system. Resolved accounting problems pertaining to customer billing.

Performed credit and financial analysis on a portfolio of dealers. Collected principal and interest from customers. Products financed included consumer electronics, computer equipment and account receivables.

Granted credit approval for customer inventory orders. Assisted supervisor with interest collections and performed various clerical duties.

Nationwide bank offers personal, small business, and corporate banking products.

Master, Business Administration

B.S, Business Administration