High performer, competent and resourceful in global sales and marketing, business development, leadership, strategic thinking and customer relations. With the mission to provide a customer-centric model combining flexibility and functionality with the widest suite of services. Designing innovative and personalized solutions providing professional and travel advisor services with the latest insights and resources to make timely, successful and intelligent choices. . Prospecting potential customers.. Identifying new business opportunities and submitting competitive proposals to new or existing clients.. Providing the clients support and handling client communications effectively.. Building positive, productive and long-term relationships with clients for business growth.. Design and enforce plans that will help and meet customer’s needs.. Encouraging high-sales, focusing on cross-selling opportunities while ensuring high quality and standards.. Conducting market research, industry and competition analysis to stay ahead, up to date and identify selling opportunities evaluating customer needs and trends.. Participating and attending conferences, events and trade shows.

Advisor, assisting Irth Hospitality with projects Beit Jokhdar and Dar Tantora managing change, optimizing operations and improving the profitability and overall health of the properties. Responsible for managing all aspects of the hotel’s operations. Covering multiple positions such as General Manager, Operation Manager, Guest Experience and Guest Relation Manager.. Consulting with hotel owners and managers about ways to improve operations and increase profits. Conducting site inspections to identify issues that may need to be addressed by contractors or other specialists.. Reviewing market conditions and trends to identify opportunities or threats to the organization’s bottom line. . Coordinating all of the pre-opening activities on the hotel and coordinating with stakeholders, construction team, contractors and hotel management.. Develop long and short range plans for the operation. Ensure the plans, once approved, are properly executed. Ensure operational standards are communicated, trained and maintained.. Assist and coordinate timely budget and forecast regarding financial requirements, personnel needs and organization plans needed to support the operations.. Develop and implement strategies to increase revenue and occupancy rates, including pricing and marketing strategies.. Manage all sta f including hiring, training and scheduling.. Oversee guest relations, ensuring high levels of guest satisfaction and positive reviews.. Develop and maintain relationships with key partners. Ensure compliance with all legal and regulatory requirements, including safety and health regulations. . Develop and implement marketing and promotional strategies to increase brand awareness and drive business growth.. Ensure the hotel is maintained to high standards of service, cleanliness and safety.. Stay up to date with industry trends and best practices.

Dedicated specialist with a strong work ethic. Focused on bringing value.. Promoting a collaborative, efficient, effective and creative environment with a can-do attitude. . . . Managing confidential matters, protocol and VVIPs.. Operation model: design processes, objectives and RACI matrices to ensure alignment across multiple departments.. Timeline: establish timeline while ensuring continuous tracking.. Reporting: deliver updates and reports to leadership while ensuring timely and high quality of work.

. I represented multiple companies and brands, advertising products and merchandise in magazines and online campaigns, participating in photo shoots and fashion shows.. Building productive relationships with clients and VVIPs. . Help to promote and maintain a positive company image.. Understanding customer needs and developing plans to address them.

Managing director in a Luxury Retail Small Business Unit in Madrid. I improved profitability while focusing on delivering high standards of service and business growth. I developed marketing strategies with remarkable results that were possible thanks to a highly talented team and inspiring senior managers.