Mason Vidick Email & Phone Number

Berlin, Berlin, DE

Berlin, Berlin, DE

Berlin, Berlin, DE

• As the IT manager of GreenChef US, my team and I managed three locations across the US along with providing support to our parent company Hellofresh. Supporting 2000+ end-users from both companies and making the.
• Conducted audits of SaaS applications to ensure licensing costs remained minimal.
• Ensured IT goals and policy's were being implemented and followed across the US locations
• Worked with other IT team members to create a fluid ticketing system and internal site for end-users to submit requests.
• Deployed and managed badge system for the company across 3 locations.
• Implemented policies and procedures for on-boarding, off-boarding, and all standard IT requests

Sparks, NV, US

During my time at SNC I was the admin of the Atlassian Suite softwareMaintained software license renewals for the Atlassian Suite Jira-Created users and maintained projects within the software for daily useCreate and alter Project setting schema to reflect project workflows and desired issue typesAssist users in integrating out side software to work along.

Denver, CO, US

Provide timely technical support for users and work with them to solve new or existing problems.Administer and maintain systems support for software, hardware and servers: test, troubleshoot, diagnose, and resolve all problems. Configure, monitor, and maintain updated virus protection software and data backup solutions. Set up new hire computers, create.

US

Provided techinical support for endusers within the company. Used Jira as a ticketing system to assign daily duties and weekly projects.My main project as a Jr.System Admin was to migrate our Active Directory System from 2008 R2 to Windows Server 2012 R2 while creating a new domain. While working on this migration I was charged with creating a test.

Armonk, New York, NY, US

During my current employment at IBM I took calls from customers with computer problems. After using Morgan Stanley Wealth Management's ticket system ( This is the company I was contracted to) my job was to assist the customer with their computer problems by either remoting to their computer and trouble shooting or using other tools at my disposable to.