clarification, feasibility checks for the concepts, system impacts after launch, configuration, pre-launch and postlaunch testing) and Configuration of new concepts with end- to-end testing on test bed to ensure error free launches on live system (Huawei CBS 5.7)Configurations/Definitions of Prepaid/Postpaid Packages (AP's, MP's), Short Codes (IVR, SMS, USSD) Definitions, Location based implementation of Products and Tax (events including Voice, SMS, GPRS, MMS, Periodic fee, One Off Deduction), Voice/GPRS/SMS Bucket Definitions, Notifications Definitions (Subscription, BI, Expiry, Threshold, Recharge slabs, BI string), SMS Notification Content change, Data extractions based on requirement, Pre and Post Launch testing of packages and Promos, CDR’s Analysis, IDD Definitions, Definition of Rating Groups, Definition of Roaming Partner’s for International Roaming. EVC and UVC Recharge Configurations. To take pre-requisite measures to ensure the system is stable during high traffic events.Handling charging issues escalated by revenue assurance as well customer operations team and resolution of technical complaints.Entertaining interdepartmental requests and coordination with other departments for immediate resolution of pending issues.Ensuring proper timelines for configurations are met. Ensuring SLA/KPI's set by the customer are met.

Worked in PLC and SCADA Programming