Power inverters, Energy storage, standard operating procedures, Product Complaints, SalesProblem solving, Renewable EnergyEnergy serving Report CreationProvide Technical support and assistance to customers experiencing difficultiesHandle customer inquires through calls, emails and live Chat.Collaborate with other internal teams to address complex challenges or common technical issue.

1. Malaysia Digi (01/2023 - Present) Product knowledge of RTN 900 series. Implementation of new FTK links on live network or upgrade the existing links. GNE creation, Traffic shifting, EPLA creation, software upgrade to increase the capacity of the link either by using the existing hardware or add new IF Cards depend upon the scenario. 2. Saudi STC MW (09/2022 - 01/2023) Daily TMO Report for planned activities and each task status. Daily Technical review preparation for all activities. Review with FL /TL and Resource assignment for each activity. WFM creation, Publish MOM 3. 56A0FL7 Iraq Asia cell LTE-MIMO MW client (IRAQ Asiacell) (03/2022 - 08/2022) Design MOP(Method of Procedure) create RFC (Request For Change) WFM for live network, working on ISDP for trigger milestones. Implementation (QoS, performance instance, license and clearance), Pre upgradation of NE's on NCE.

1. Obsoleted GC Upgradation Client (KEMYA/SABIC) (12/2021 - 01/2022) Technically optimized preparation & review of basic design documents (BOQ / MTO for bulk material, specification & data sheets for field instruments, Demolition). Review of P&IDs 2. Valve Replacement/Upgradation Client (IBN-ZAHR/ SABIC) (12/2021 - 01/2022) Technically optimized preparation & review of basic design documents (BOQ / MTO for bulk material, specification & data sheets for field instruments, Demolition). Review of P&IDs

Understanding of PLC circuits, VFD, Circuit breakers, Stators, Generators, Magnetic Contactors, RTD’S, Thermocouples, Transformer and it’s types.