Overview:• Leading client relations and strategic campaigns across Canada, USA, and Latin America for a major tech company.Key Responsibilities:• Client Relations: Cultivating strong partnerships and aligning goals with key stakeholders.• Campaign Oversight: Directing multi-market advertising initiatives for optimal ROI.• Strategic Leadership: Providing insights and support to enhance client strategies.• Cross-Functional Collaboration: Leading teams to deliver integrated marketing solutions.• Market Analysis: Monitoring trends to identify growth opportunities.Achievements:• Enhanced client visibility and satisfaction through impactful multi-market campaigns.• Spearheaded initiatives resulting in significant improvements in campaign effectiveness, client retention, and ROI.• Collaborated cross-functionally to optimize strategies, achieving measurable performance enhancements.

Overview:• Led strategic initiatives across Latin America for global advertising brands, focusing on client relations, multi-market campaigns, and team leadership.Key Responsibilities:• Client Relations: Cultivated strong partnerships and aligned goals with key stakeholders throughout Latin America.• Campaign Leadership: Directed comprehensive advertising strategies to maximize ROI and market impact.• Strategic Oversight: Provided insights to enhance client strategies and campaign effectiveness.• Cross-Functional Management: Led teams to deliver tailored marketing solutions across diverse markets.• Market Insights: Monitored trends to capitalize on growth opportunities in Latin America.Achievements:• Enhanced brand visibility and market share through innovative campaigns.• Achieved high client satisfaction and retention rates through effective strategies.• Optimized campaign performance through collaborative team efforts.

Overview:• Former Account & Operations Director at a dynamic Tech startup agency, responsible for client management, operational efficiency, and strategic growth initiatives.Key Responsibilities:• Client Relationship Management: Oversaw client accounts, ensuring satisfaction and delivering exceptional service.• Operational Leadership: Directed day-to-day operations to optimize efficiency and achieve business objectives.• Strategic Growth: Developed and executed strategies to drive business growth and expand market presence.• Team Leadership: Built and led high-performing teams, fostering innovation and collaboration.• Project Management: Supervised project execution, ensuring deliverables met client expectations and deadlines.Achievements:• Successfully onboarded and managed key client accounts, driving revenue growth and enhancing client retention.• Implemented operational improvements, enhancing efficiency and reducing costs through scalable processes.• Led initiatives that contributed to significant business expansion.

Overview:• Former Latin America Regional Account Manager based in Mexico City, specializing in client relations, business development, and market expansion across Latin American markets.Key Responsibilities:• Client Relationship Management: Managed and nurtured strategic partnerships with key clients throughout Latin America, ensuring satisfaction and alignment with their business goals.• Business Development: Supported the development and execution of sales and marketing strategies to drive revenue growth and market share.• Team Collaboration: Worked closely with cross-functional teams to deliver solutions that met client needs and expectations.• Project Oversight: Managed project execution and coordinated efforts to ensure timely delivery and quality outcomes.Achievements:• Successfully managed client accounts, fostering strong relationships that led to increased revenue and client retention.• Contributed to the implementation of market entry strategies that expanded business presence in Latin America.• Supported teams in delivering successful projects that achieved business objectives and client satisfaction.

Overview:• As an Account Intern, supported daily operations and client interactions, gaining foundational experience in account management and client service within the advertising industry.Key Responsibilities:• Assisted in managing client communications and maintaining client satisfaction.Supported account managers in project coordination and execution.• Conducted market research and prepared client presentations.• Handled administrative tasks to support team efficiency.Achievements:• Successfully contributed to team projects and client deliverables.• Developed skills in client relationship management and project coordination.• Gained practical knowledge of advertising industry practices and client service strategies.