Matt Plank Email & Phone Number

Spokane, Wa, Us

Spokane, Washington Area

I have written stories and poetry since 7th grade. I was an editor of the school newspaper in high school and college. I have written for numerous magazines, analogs, and newspapers. I enjoy writing stories regarding the topics of: Sci-Fi, Cosplay, Marketing, Fund Raising and interesting stories and features.Spokane Coeur d'Alene Magazine - July 2015 - WorldConNostalgia Magazine - July 2013 - 100th Anniversary of Camp Fire in the Inland NWCatalyst Magazine - July/Aug 2012 - Top 20 Under 40Spokane Coeur d'Alene Magazine - May 2010 - Olympic Ice Skating ChampionsSpokane Coeur d'Alene Magazine - June 2008 - Electric car story*Alaska, Philanthropy Today, Spokane Coeur d'Alene Magazine, Catalyst, Nostalgia, Spokesman Review, Inlander, Easterner, ..

Spokane, Washington, United States

I assist Washington residents with issues dealing with utilities and transportation in the State of Washington.Consumer Complaints, Tasks include: Research and resolve assigned consumer complaints about commission regulated utilitycompanies. Answer phone calls placed to the 1-800 consumer complaint hotline. Investigate customers’ complaints by researching the appropriate statutes, rules, or tariff, andanalyze data obtained from the company. Work with the customer and a representative from thecompany to resolve the customer's dispute, mediating, facilitating, and negotiating as needed.Determine whether the company's conduct complies with relevant statutes, rules, tariffs, andcontracts. If the company's business practices do not comply, provide technical assistance andexplain to the company representative how to change the company's practice to meet theapplicable regulatory requirement. Record communications between staff, customers, and company representatives in thecomplaint database. Document actions taken during the investigation, findings, and ruleviolations. This is the official record of the complaint and can be used as evidence in formalactions before the commission, to identify companies whose business practices warrantinvestigation, and to respond to public records requests.Duty: Consumer InquiriesTasks include: Research and respond to inquiries about services provided by regulated companies.Communicate with consumers via telephone or e-mail to provide information and advice abouttheir rights and the different service actions available to them. Direct consumers to informationresources or provide them with UTC published consumer information. Refer consumers to other organizations that may be able to assist them. Record consumer inquiries in the complaint database to document trends or potential problemareas when issues are identified.

Spokane, Washington, United States

I represent major brands including: iRobot line of home and small business robotic vacuums and mops, AMD processors, DeLonghi Espresso and Premium Coffee Makers. I work in retail channel chain stores including Best Buy and Costco. Previously for BDS I have presented Dell Computers, Canon Printers and more. I train store staff on all product models and their operations. I set-up and maintain displays. I problem solve for customers and I make sales, lots of sales! I am usually in the top 5-10% of sales for the nation for each program.

Spokane, Washington, United States

Experienced Unemployment Insurance Specialist who constantly strives to deliver exceptional service to clients and fellow co-workers, emphasizing on results for both the client and agency. tProcessed basic and complex unemployment insurance claims with ability to analyze complex laws, rules, regulations, and policies that are applicable to form sound judgmentsCompose formal or informal written decisions to allow or deny unemployment insurance claims

Spokane, Washington, United States

Provide in-depth security services for a variety of clients including casinos, colleges, events and private events. Excels in customer service, surveillance, solving problems before they escalate, striving to ensure audience and customers are in positive moods and having fun while maintaining safety for clients. I provided exceptional customer service and security for NFL games, college sports and concerts, concerts, Broadway shows, corporate and private events,

Spokane, Washington, United States

As a Brand Representative for Fortune 500 companies who was responsible for merchandising product, training store staff, hosts events and product launches. providing exceptional customer service, sales and problem solving while increasing market share and overall positive feelings towards brand. Also did inventory control, loss prevention, and business sales.

Spokane, Washington, United States

As a Brand Representative for LG products who was responsible for merchandising product, training store staff, hosts events and product launches. providing exceptional customer service, sales and problem solving while increasing market share and overall positive feelings towards brand. Also did inventory control, loss prevention, and business sales.

Spokane, Washington, United States

I was hired for the position of Inland Northwest Microsoft Retail Channel Chain store representative and trainer. My responsibilities included: merchandising to Microsoft's high standards, training in store staff, managing orders, creating and coordinating contests and product launches. I won several national sales and merchandising contests. Later I worked on other branded programs for other Fortune 500 firms.

Fairchild Air Force Base Spokane, Wa 99001

I am proud to have been promoted to Eagle status in the Honorary Commander program at Fairchild Air Force Base. it has been my honor and privilage to learn about so many wonderful aspects of base operations and to meet thousands of the men and women who daily provide for our freedoms. I regularly arrange to have the Seattle Seahawks and other celebrities visit the base. I have arrange for special Christmas time events for the children of FAFB and always assist the Skyfest air shows. Currently working on the 2014 Skyfest Air Show.

Spokane, Washington, United States

I have represented major brands such as Dell, Canon, Toshiba, Sony and others. I am responsible for engaging store management and staff, training store staff, setting up and maintaining interactive displays in each store, doing assisted sales, new product launches, merchandising, inventory, and other duties as needed.

19619 E. Cataldo Ave. Liberty Lake, Wa 99016

During my tenure as the Capital Campaign Director, I contacted wealthy business owners and individuals to engage them into arranging to tour the HUB facility and then hear our capital campaign pitch.

Spokane, Washington, United States

Represented and trained store staff on behalf of world-class companies such as Epson, Panasonic, Sharp, Sony, LG and other technology or Fortune 500 firms to retail channel chain stores. Responsible for setting up and maintaining displays/demo units, staff training, customer engagement, sales, events, merchandising, assisted sales, demonstrations, and overall improvement of market share and awareness..Employee of the Month for July & December 2008, as well as march 2009.

Spokane, Washington, United States

Duties as needed by Director, including front end supervisor, ticket taker, security, special events, group sales, etc.

1212 N. Howard St., Spokane, Wa 99201

As Director of Marketing & Development, I founded and ran the annual Craig T. Nelson Celebrity Golf Classic. I wrote ove 1000 grants and the largest gratn received was $126,000. I also procured mega-donors and annual major auction prizes, celebrities, and more. Lilac Services for the Blind provide in-home independent living training, support groups, counseling, adaptive devices, and other services as needed .We strive to restore hope, autonomy, and independence back to people dealing with vision loss in fourteen counties in the Inland Northwest. In my role as Director of Marketing & Development, a position created for me, I was responsible for grant writing, major donor cultivation, donor marketing, events, newsletters, updating all printed materials, updating web site (twice), updating logo's, creating new and innovative fund raising, representing the agency at numerous civic, business, military, governmental and other meetings and events. Strove to increase in-kind donations, volunteerism, and to decrease costs wherever possible. Arranged for free materials and labor to update office space in Wenatchee, WA for a new office we opened there. Facilitated medical and optical equipment being donated for that location. Facilitated the Electricians Union volunteering to replace 468 lighting units as part of an Avista upgrade of all lighting to more energy efficient models. Facilitated having Academy Award winning actress Patty Duke record numerous radio & TV PSA's. Facilitated actor Craig T. Nelson and NBC filming PSA's for annual event, and Craig T. Nelson participating in an annual charity golf tournament.

Spokane, Washington, United States

The annual Craig T. Nelson Celebrity Golf Classic is a scramble format tournament host by actor and Spokane native Craig T. Nelson. Sponsors teams can play with a celebrity, including Craig T. Nelson. There is a VIP reception the night before, where golfers & their guest have photos and converse with the celebritities, enjoy a delicious dinner, and there there are slients and live auctions. I have been responisble for procuring auctions items, sponosrships, donations, and of arranging for celebrity guest that have included:* Craig T. Nelson - Actor/host/spokesman* Kyle MacLachlan - Actor/wine maker* R. Lee "Gunny" Ermey - Actor/personality/former US Marine* Dennis Franz - Actor/former US Army* Michael Ironside - Actor/video games* Ali Vincent - 2008 NBC's Bigger Loser winner/motivational speaker* Larry Guli - Actor* Jess Walter - Author* John Friezs (NFL)* Sterling Sharpe (NFL)* Harold Green (NFL)* Kevin Stocker (MLB)* Richie Frahm (NBA)* Mark Arland ( MLB)* Tyler Johnson (NHL)* Craig Ehlo (NBA)* Kyle Rowley (AFL)

Spokane, Washington, United States

I was the Director of Marketing. During my tenure I updatd the pledge forms, started a kick-off campaign reader board campaign with more then 300 participating businesses, garnered free advertising at the Spokane International Airport, in magazines, newspapers and television. I helped originate the new kick-off event program starring local CEo's as entertainers, and presuaded more than 80 companies to re-start United Way campaigns in their workplaces who had left United Way for various reasons.

Spokane, Washington, United States

Inland NW Field Representative and Trainer for Canon.

West Hollywood, California, United States

Hollywood Speakers is a firm that represents Hollywood professionals as speakers to colleges, conventions, and schools. We also have a limited number of comedians and singers. Some of the clients I represented included:* Dragon Dronet - Owner of Renegade Special Effects* Debra Wilson - Comedian/Mad TV show* Wanda Piety - Creator of the Mazda "Zoom Zoom" commercials

Spokane, Washington, United States

NW Retail Channel Trainer and Field Representative.

Spokane, Washington, United States

I was hired to help Borders enter the Inland Northwest market. The first store was opened in Spokane. I was the sales manager, worked on groups sales, reached out to the community and offered discounts, special events, and organized both regional and national entertainment shows. I helped open the second store and handled the same duties there.

West 500 Boone Avenue, Spokane, Wa 99201

Created, hired & trained staff for a media research department that provided research for 3 TV stations, 11 radio stations, and over 100 newspapers. We later introduced conducting market research, focus groups and mock trials.

Spokane, Washington, United States

I opened numerous new stores, or transformed video chain stores over to being a Blockbuster Video. I ran my open store in Spokane, trained numerous staff into managers. I set sales records for Sega in 1992. I exceeded my sales numbers every year. I was responsible for all aspects of store operations, from set-up and initial hiring, staff development (leading to six staff members being development into store managers and an 111 into Assistant Managers or Leads). loss prevention, inventory control, maintenance, community outreach, customer service, problem resolution, cash handling, and much more.

Spokane, Washington Area

Conducted market research studies, focus groups and mock trials.

Spokane, Washington Area

Conducted market research studies, focus groups and mock trials.

Kodiak, Alaska, United States

I was a deck hand and later a skiffman for the MV Georgie operating our of Kodiak, Alaska. I worked all aspects of the boat, maintained gear, and could operate the boat the boat as well.

Kodiak, Alaska

Commercial Fisherman on board MV. Georgia in Kodiak, Alaska.

Ba, Business Administration/International

Activities and Societies: Sigma Nu fraternity, ASEWU, Circle K Club, Forensic Debate, College Bowl, ISAASEWU Director of Elections, Sigma.

Ba, Asian History/Asian Studies

Activities and Societies: Sigma Nu Fraternity, ASWEU, Cicle K Club, ISA, College Bowl, Forensic Debate team, Student Activities.Was.

Certificate, Management/Customer Service/Sales

Intense studying.

Associate Of Arts, Speech Communication/Government

Activities and Societies: Forensic Debate Team, ASSFCC Student Government, Circle K Club, Student Activities, Karate Club, Ski Club.