Mathieu Saumure Email & Phone Number

Gatineau, Quebec, Canada

• Manage, draft and create social media content.• Present Elections Canada’s Civic Education programs and resources to teachers and students, either virtually, in a classroom or at a conference.• Manage and coordinate advertising.• Respond to inquiries from the public on email and customer service portal.• Coordinated logistics for events.• Manage web content.

Ottawa, Ontario, Canada

• Develop and coordinate marketing strategies and campaigns to recruit prospective students to the Telfer School of Management• Develop communication materials for high-level projects including the Telfer School of Management`s revised Bachelor of Commerce program.• Supervise and coordinate student employees.• Represent the Telfer School of Management at special events.• Create promotional materials• Meet with prospective students• Event coordination

Ottawa, Ontario, Canada

Communications Coordinator for the City of Ottawa's Transportation Services and Public Works and Environmental Services Departments.• Develop and implement communication strategies, plans and tactics on high level projects, such as the Road Safety Action Plan and the Transportation Master Plan• Write communication products and tactics such as : Public Service Announcements, Media Advisories, News Releases, Speaking Notes, Social Media. Letters and Web content• Coordinate… Show more Communications Coordinator for the City of Ottawa's Transportation Services and Public Works and Environmental Services Departments.• Develop and implement communication strategies, plans and tactics on high level projects, such as the Road Safety Action Plan and the Transportation Master Plan• Write communication products and tactics such as : Public Service Announcements, Media Advisories, News Releases, Speaking Notes, Social Media. Letters and Web content• Coordinate videos, media ads, web banners and infographics• Media Monitoring• Web publishing• Budgeting Show less

Ottawa, Ontario, Canada

City of Ottawa, Program Administrator – Elections, Office of the City Clerk • Managed database of eligible electors• Created presentation materials and communication materials for stakeholders and election candidates• Coordinated and facilitate Zoom meetings• Answered inquiries from electors, elections candidates and staff during elections days on the Municipal Elections Act and other election policies and procedures• Prepared election sites to comply with elections and… Show more City of Ottawa, Program Administrator – Elections, Office of the City Clerk • Managed database of eligible electors• Created presentation materials and communication materials for stakeholders and election candidates• Coordinated and facilitate Zoom meetings• Answered inquiries from electors, elections candidates and staff during elections days on the Municipal Elections Act and other election policies and procedures• Prepared election sites to comply with elections and safety protocols• Web publishing Show less

Ottawa, Canada Area

• Develop and implement communications plans and tactics• Adapt communications plans and tactics based on current events and political requests• Write communications products (Public service announcements, Media advisories, News releases and Feature Stories)• Respond to Social Media inquiries• Assists in emergency communications• Web publishing

Ottawa, Canada Area

• Answered high level OC Transpo and Para Transpo customer requests• Answered inquiries from City of Ottawa councillors

Ottawa, Canada Area

• Managed daily, fast-paced operations at OC Transpo’s Customer Service Call Centre • Monitored and create web alerts and service notifications on social media accounts• Developed and maintain web content for OC Transpo website • Created internal and external communication tactics• Resolve escalated requests from customers• Supervised Call Centre staff • Organized staff schedules, training and monitor daily reports

Ottawa, Ontario, Canada

• Answered OC Transpo and Para Transpo customer requests• Reserved bookings for Para Transpo customers • Resolved customer complaints

Ottawa, Ontario, Canada

• Proofread internal communication products about events and customer experience • Answered customer inquiries via email, telephone and in person• Communicated with internal teams during events via email and radio• Wrote post-event reports and inputted payroll information • Directed and ushered ticket holders around the TD Stadium• Tended to the accessibility needs of customers• Managed crowd control including unruly and inebriated guest

Ottawa, Ontario, Canada

• Collected, analysed and interpreted data for the Planning, Infrastructure and Economic Development department• Developed media and video content on City of Ottawa growth projections• Presented findings to management team• Supervised co-workers