Strategic Accounts Director
CurrentWaterfield Tech is a CX Platform Reseller and a full-service Systems Integrator.We've been around since the '80s, and every year we deploy and support thousands of CX technology projects for Fortune 2000 and Public Sector groups nationwide.We earn our money delivering:• Customer Assessments and Solution Design services, • Custom CX Application Development and consulting, and• Comprehensive Day 2 support programs.For the last 18 months – we’ve been laser focused on Applied AI Strategies and Bot Implementations.Our partners include global players like Avaya, Genesys, Cisco, Five9, Alvaria, NICE, Verint, Amazon, Google, and others. We also leverage niche players with a great plans or products too!TL;DR, If it improves your Customer or Agent Experience, we do it!