Connecting customers to products they need faster.

Managed digital capabilities for the price management of a ~15,000 B2B product portfolio with $7B ARR. Responsible for full digital product development lifecycle, from discovery activities to solution design to product launch.- Launched a web-based price management workflow product, enabling a 50% decrease in missing prices, a 40% reduction in time for a price request process, and a 10% increase in price request auto-approval rate.- Delivered creation, distribution, and monitoring capabilities to support a new price type for e-commerce sites, resulting in ~1,000 products priced and transactable for customers.- Reduced price data points to manage per user by up to 88% after identifying an optimization opportunity through the data analysis of an automated product grouping process.- Facilitated ~20 person user advisory group, conducting 12 studies totaling over 75 in-depth interviews, informing problem identification, validating solution design, and ensuring user needs met.- Established an 8 person Scrum engineering team and coordinated the team’s day-to-day activities.

Provided product management and delivery leadership on 17 enterprise client engagements, forming and executing product strategies focused on value growth, customer success, and experience optimization. Served as a Product Strategy Practice Lead during growth from 20 to 50+ people. I framed quarterly goals, advised on best practices, and shared thought leadership. I mentored 20 individuals, led mentorship cohorts, determined role assignments, made hiring recommendations, and was accountable for utilization rates.As CEO and COO Chief of Staff, I facilitated 6 executive workshops governing corporate goals for 3 quarters, orchestrated a 500 person all-hands meeting, and launched an OKR program for a 75 person leadership group.Client engagement highlights:- Led a UX Strategy team focused on improving the customer experiences of an AgTech B2B organization. Conducted user research, rapid prototyping, and solutioning activities, completing 15 studies in 18 months across three digital products and three user groups.- Formed product strategy and user experience for an AI Image Recognition corn yield estimation capability in an AgTech B2B mobile application, reducing task time by 50%.- Delivered features and a UX overhaul for a FinTech Travel Rewards mobile app, improving YoY adoption by 30%.- Stewarded the implementation of Zelle P2P Payment Service in FinTech consumer mobile app.- Provided delivery operations leadership to the 50+ person, six team AgTech B2B SaaS mobile app program. Facilitated leads meetings, operationalized capacity and effort estimation measurements, streamlined release and production support processes, and maintained the program-wide release plan.- Coordinated platform roadmap priorities and activities across program leadership, product managers, UX design team, and business stakeholders for FinTech mobile app program.

During my time as a Product Consultant, I worked on one client engagement in progressive roles, first as a business analyst, managing the product backlog during the 0 to 1 launch phase, then led delivery operations as ScrumMaster for subsequent 1 to N releases. Client was a Fortune 500 financial services firm and product was an iPad app for the financial advisor team.

During my time as a Product Analyst, I worked on a client engagement at a Fortune 500 financial services firm, on a team helping the Company to adopt, mature, and maximize utilization and effectiveness of the SharePoint 2010 platform. Worked firsthand with business Partners to craft custom solutions to solve business problems. Empowered end-users through the development and administration of training and helped define governance and standards.

Support the internal operations of Solstice Consulting. Duties included, but were not limited to, web content management of company website, gathering and producing documentation of technical information for IT service lines, supporting the accounting and administration of $500K monthly internal payroll, and providing internal recruiting department support.