Matt Clark Email & Phone Number

Cincinnati, OH, US

Cincinnati, OH

- Lead the Client Success initiative at DonorDrive, growing our company by increasing DonorDrive's value to clients.- Manage a team that ensures clients get the best results out of working with DonorDrive.- Collaborate across teams to align our efforts around our clients' success.- Connect clients to the features, services and partners that enable them to.

Cincinnati, Ohio

- Deepened relationships and expanded business with key clients.- Aligned clients with applicable services and strategies for program growth.- Employed creative strategic and tactical thinking to proactively resolve client issues.- Collaborated across teams to achieve company goals and improve efficiencies.

Cincinnati, Ohio

- Built strong relationships with DonorDrive's nonprofit clients through regular status calls and the execution of multiple, diverse projects. - Responsible for developing insightful and high-impact deliverables based on the nonprofit’s short and long-term recruitment and revenue goals. - Partnered with Client Support Team to resolve detailed technical.

Cincinnati, Ohio

- Stewarded implementation of new DonorDrive Peer-to-Peer Fundraising sites, leading the overall strategy and direction, producing project documentation, and communicating defined milestones and deadlines to both internal and external parties. - Conducted calls with clients to understand their needs throughout the project process, and translated their.

Cincinnati, Ohio

- Provided excellent customer service by handling customer questions, addressing hardware, software, cable, internet or phone related issues. - Diagnosed & resolved various technical issues across multiple systems.

- Oversaw all official casework and correspondence, personally handling cases of a high-priority or sensitive nature.- Prepared reports and composed speeches for Member of Congress on important district and legislative issues. - Managed a staff of four caseworkers and interns.

- Served as the main contact between a representative of Congress and their constituents in the 1st Congressional District of Ohio, focused on military and veteran's issues as well as immigration casework. - Resolved complex constituent problems by collaborating across various federal agencies.

Cincinnati, Ohio

- Raised over $3 million for the construction and operation of a housing facility for the families of veterans receiving treatment at the Cincinnati Veterans Affairs Medical Center. - Researched available funding opportunities for the project and submitted grant proposals. - Managed all office operations.

Cincinnati, Ohio

- Managed the creation and tracking of shipments across the United States and abroad between P&G and contract manufacturers.