Matthew D. Email & Phone Number

Memphis, TN, US

Memphis, Tennessee, United States

• Utilize large datasets to create and maintain Excel and Power Bi solutions to present data driven actions to relevant stakeholders.
• Responsible for facilitating a variety of trainings to co-workers according to the agreed upon training calendar.
• Created a Power Bi app composed of a variety of reports to streamline processes and increase cross-functional efficiency.
• Acted as the main contact for all range administration and operational supply-related topics in the store, liaising with the store commercial team and country replenishment team.
• Contributed to the successful implementation of Commercial calendar, local activities, peak planning, and sales steering by actively partnering in the planning process and ensuring correct forecasting adjustments and.
• Monitored and addressed deviations to ensure the operational forecast was precise compared to actual sales, in order to secure the right demand.

Conshohocken, Pennsylvania, United States

• Main contact for store teams regarding supply chain topics.
• Monitor replenishment parameters for products and address deviations to increase On-Shelf Availability and drive sales to meet KPI goals and minimize costs.
• Supported implementation of new, small-format, store locations in the Texas market with a focus in supply and availability of needed goods. Additionally, being the liaison between the supporting distribution centers.
• Oversee end-to-end planning and fulfillment processes for over 50 selling units, and 9 distribution centers with a focus on Bed and Bath Textiles.
• Analyze and recommend changes for high-volume articles, supporting country and store commercial teams in planning and executing activities.
• Align forecasts between central and selling units and implement corrective actions.

• Analyze inventory data and trends to optimize inventory levels and turnover rates.
• Forecast demand and plan inventory requirements based on historical sales data and market trends.
• Identify slow-moving or obsolete inventory and recommend strategies to reduce excess stock.
• Collaborate with cross-functional teams to ensure inventory levels align with production schedules and customer demand.
• Implement inventory control measures to minimize stockouts and carrying costs.
• Conduct regular inventory audits to maintain accurate stock records and identify discrepancies.

Memphis, Tennessee, United States

• As a merchandising basics co-worker, my team was responsible for ensuring an efficient goods flow and a commercial shopping experience throughout the sales floor.
• Creating a commercial shopping experience by implementing and adhering to IKEA Sales Location Management guidelines - creating and maintaining product displays that highlight our products' features and benefits.
• Maintaining product displays throughout the store by ensuring that products are organized, clean, and visually appealing. This requires attention to detail and an ability to prioritize tasks based on the needs of the.
• Updating sales spaces based on sales forecasting in order to steer product and achieve sales goals. This involves closely monitoring inventory levels and making adjustments as needed to ensure that we have the right.
• Ensuring on-shelf availability to meet customer expectations by following IKEA's commercial strategy. This requires me to work closely with the replenishment team to ensure that products are restocked in a timely.

Memphis, Tennessee, United States

• Processed online orders efficiently and accurately, ensuring that customers received their orders in a timely manner.
• Responded to customer inquiries and concerns related to online orders with honesty and empathy, providing personalized solutions and ensuring customer satisfaction.
• Operated the cash register with honesty and transparency, accurately processing transactions and providing receipts to customers with a friendly attitude.
• Managed cash drawer and balanced cash register at the beginning and end of each shift, recording and reporting all transactions in a responsible manner.
• Assisted customers with returns and exchanges, approaching each situation with empathy and understanding, and following store policies to ensure a positive customer experience.
• Stayed up to date on store products and promotions, providing genuine information and recommendations to customers as needed.