Matthew Flax Email & Phone Number

Kent, Wa, Us

Kent, Wa, Us

• Managed Data Management team for Data Quality, Master Data Management, Records Management, and Business Intelligence and Analytics.• Continued to lead Data Governance program.• Led workstream for transition of staff and work to a partner company.• Responsible for Data Management controls.• Led CPRA Compliance Program

Developed a data security policy, data retention schedule, and application PII data flows by data domain. Obtained CDMP Practitioner Certification with additional certifications in Data Governance and Data Quality.

Standing up Data Governance initiative as part of a Data Foundation build out.Kaizen Yellow Belt CertifiedChair of Employee Community Outreach CommitteeOctober 2017 - September 2019Vice Chair of Employee Community Outreach Committee June 2016 - September 2017Business Impact CoChair of LGBT Allies group for Farmers Insurance GroupEmployee Coordinator for Mercer Island Half Marathon 2016, 2017, 2018Introduced Data Governance to the organization.Led monthly Data Governance Steering Committee meeting to prioritize the organization’s Data Governance items.Led Data Governance working groups put together by the Steering Committee to work through items.Trained for and became the business admin for Informatica Metadata Manager and Business Glossary.Led migration project for our Salesforce Marketing email and survey platform. Chair of Employee Outreach Committee and as the Chair work with our partner charity’s including United Way King County, Hopelink, Habitat for Humanity, American Red Cross, and Northwest Harvest. Also, coordinated and recruited employees for participating in and volunteering for the Mercer Island Half Marathon charity event as well as many other events.

Worked in Operations on the Workforce Management Team to develop SQL database systems with Excel Pivot Tables powered with VBA that help support the workforce and production workload. Kaizen Yellow Belt CertifiedVice Chair of Employee Community Outreach CommitteeEmployee Coordinator for Mercer Island Half MarathonManaged project and was a developer to convert ORS departments Access processes including data needed for Forecasting, Scheduling, and Reporting into SQL. Streamlined data processes to reduce one and a half hours of employee time each day.Partnered with IT, Service Ops, Underwriting Ops, Contact Center, Distribution, and ORS colleagues for day to day and project needs. Conducted meetings with Client Operations Pillar Heads to discuss previous months’ data in order to write the Monthly Client Operations Report. Led streamlining effort to improve the process of developing, writing, editing, and delivering of the Monthly Client Operations Report.Analyzed production and call data, and use analysis for staffing and workflow improvement suggestions.Facilitated Monthly Executive Meeting to discuss monthly results including challenging Executives on narratives.Taught ORS colleague’s technical techniques to help mine and analyze data for Forecasting, Scheduling, and Reporting.Participated as SME for 3 day ORS Kaizen Event and earned Kaizen Yellow Belt. Vice Chair of Employee Outreach Committee and as a member coordinated and recruited employees for participating in and volunteering for the Mercer Island Half Marathon charity event.Floor Champion and ORS department leader for MyComms email transition project.ORS representative for the VoE (Voice of Employee) task force that is working on improving employee engagement for the Mercer Island location.

Singapore, Singapore, Sg

Developed concept, wrote storyboard, directed, and completed voice narration for 3 product animation videos.GUI editing for mobile phone, web, and PC client APP.User Manual writing for mobile phone, web, and PC client APP.Marketing and technical document writing and design for cloud, web, and mobile app products.Created go to market strategy and roadmaps for cloud, web, and mobile apps.Negotiated contract for and developed materials for CDN Asia 2015 tradeshow (http://cdnworldsummitasia.com/).Led complete redesign and overhaul of corporate website (http://www.conversant.com.sg/).Led daily problem solving meeting.Led collaboration between sales and development staff’s.

Taught year 1, year 2, and year 3 students: Organizational Communication, Database Management, Intermediate Microeconomics, Financial Economics, Strategic Marketing, Advertising & Promotion, and Management.

Shenzhen, Guangdong, Cn

Edited technical documents including manuals, instructions, release notes, feature descriptions, press releases, presentations, and white papers for Huawei's wireless telecom business.Performed user, function, and linguistics testing for applications and mobile phone GUIs.

Wrote a weekly blog that focuses on business in Asia.

Wrote articles for a magazine in Shanghai. Articles included Health & Science, Business, and Living in China.

Zurich, Zurich, Ch

Taught Adults: Business English, EnglishTaught Kids: 3-6, 7-10, 11-15, 15-18Completed Demo classes for new students ages 3-6Developed new Adult Course for EF franchise school in Wenzhou, China.

Lucerne, Ch

Edited and proofread English content for 4 monthly event calendars.Hosted and assist at monthly events as needed.

Worked for Shanghai, China based company at their main office in Shanghai.Worked with the Overseas Team to develop new software products for Ceno.Learned JAVA, HTML, and XML programming languages along with Struts web framework.Led bi-weekly cultural exchange.Completed white paper and technical writing.

Taught business, culture, and English to technical workers.

Edited English content for a China company website. Maintained a web and database program for a non-profit organization.Front end programming using Access, Visual Basic, and SQL for various projects.Created 4 database programs that work together for a city municipal water department.Created custom reports for a rebate company.

Bryan, Texas, Us

As Treasurer I developed a long term budget and growth plan. I also assisted in steering the agency through annual fiscal budgeting as well as long term overall strategy.

Responsible for development of new programs and systems to increase Audit efficiency.Programs developed in VBA, SQL, Access, and Excel.Administered and maintained SQL Server.Administrated and trained users for ImDex scanning program used at 4 Kroger divisions.Worked with people throughout Kroger enterprise to obtain needed data from data warehouses for data mining.Worked with India software support group to develop an Audit Claim approval program. Performed business analysis, data analysis, and financial analysis for Audit and AP department.Provided IT support for departments of 20 and 50 users.Moved department programs from Paradox to Access & Excel.Calculated and performed month end journal entries including corporate inter-division.Worked with EDI department to set vendors up for EDI payments.

West Long Branch, Nj, Us

Provided monthly reports and analysis to CEO of Advertising Agency.Responsible for all billing, management of credit line, and cash flow.Completed full tax audits for both IL and NJ.Managed and staffed multiple trade shows.

Mim, International Management

Ba, General Managment