Believing that people & culture hold the key to success in the delivery of technology services, I place a high importance on building strong teams, developing clear communication channels, and creating an environment that enables the team to succeed. Get that right and the tech will follow. Another crucial factor is to focus on value. Cheapest is not always the best value nor are the 'best in class' solutions always the right answer. The key is to understand and then solve THE right problems for my customers, providing as much value as possible. Gather data > Synthesise into Info > Understand the challenges > Provide Solutions > Deliver Value.