Matthew Arnold Email & Phone Number

Sacramento, California, United States

• Transitioned to a role focused on tool and software development, leading the project to create a new ticketing system for field teams using Salesforce technology and custom coding.• Delivered a $20 million annual savings by enhancing time management for field teams, construction managers, and implementation managers.• Acquired in-depth knowledge of Salesforce administration and development, working within an Agile Scrum environment to drive continuous improvement.

Pleasanton, California, United States

• Promoted to Line Manager, responsible for all implementation managers for AT&T across North America.• Directed training, staffing, and professional development for the team, driving improved performance and management capabilities.• Managed a substantial budget for the team, demonstrating a clear return on investment through strategic resource allocation and cost management.

Pleasanton, California, United States

• Spearheaded AT&T LTE build projects, setting up contracts with vendors, and leading the recruitment and hiring of construction managers.• Developed detailed scopes of work for each project, conducting site walks and daily scoping sessions with customers' construction and engineering departments.• Led Tiger Teams and Integrators to optimize the AT&T network post-construction, ensuring high-quality performance and network efficiency.• Managed implementation managers on multiple projects for AT&T, Verizon, and T-Mobile across Northern California, overseeing all aspects of project delivery.

Pleasanton, California, United States

• Spearheaded AT&T LTE build projects, setting up contracts with vendors, and leading the recruitment and hiring of construction managers.• Developed detailed scopes of work for each project, conducting site walks and daily scoping sessions with customers' construction and engineering departments.

Seagoville, Texas, United States

Key Responsibilities• Operated and maintained heavy equipment for the management of water flows and dam maintenance within a water reuse center.• Performed welding and metal fabrication to divert water flows and support infrastructure repairs.• Provided maintenance support for pumps and pump houses, ensuring continuous operation and water distribution.• Operated various equipment, including tractors, backhoes, trackhoes, front-end loaders, forklifts, and skid steers, to maintain and manage a 2,000-acre wetland.• Managed the water flow through a 43-mile pipe system that supplied water to multiple communities in North Texas.• Conducted routine inspections and maintenance to ensure the integrity and functionality of the wetland and related infrastructureSkillsHeavy Equipment Operation: Skilled in operating tractors, backhoes, trackhoes, front-end loaders, forklifts, and skid steers.Welding & Metal Fabrication: Experienced in performing welding and metalwork for infrastructure maintenance and modifications.Water Flow Management: Proficient in managing and maintaining dams, water flows, and related infrastructure in a water reuse environment.Pump & Pump House Maintenance: Knowledgeable in the maintenance and repair of pumps and pump houses to ensure operational efficiency.Land & Wetland Management: Experienced in managing large tracts of land, including a 2,000-acre wetland, ensuring environmental sustainability and water distribution.Infrastructure Maintenance: Skilled in performing routine inspections, repairs, and preventive maintenance on critical infrastructure components.Environmental Stewardship: Committed to maintaining and enhancing the environmental integrity of wetlands and water management systems.

Dallas, Texas, United States

Key Responsibilities: • Managed closeout teams for project delivery with AT&T and T-Mobile, ensuring timely and efficient completion of site construction projects.• Developed and implemented processes and tools that improved the efficiency of the closeout process, reducing turnaround time for project completion.• Collaborated daily with customers to finalize site construction, manage invoicing, and ensure all contractual obligations were met.• Oversaw operations in multiple offices across different markets, leading efforts to close out wireless business operations successfully.• Acquired skills in architectural and engineering practices, including creating construction drawings, redlines, and managing design changes.• Defined scopes of work and deliverables for each project, ensuring alignment with customer expectations and clear communication with crews.

Richardson, Texas, United States

Key Responsibilities:• Trained and supervised company employees for dual-band LMU testing and UMTS upgrades, ensuring high-quality work and adherence to industry standards.• Managed daily work assignments for employees, providing on-site supervision to maintain project timelines and quality control.• Led bid work and managed client relations, securing new projects and ensuring customer satisfaction through effective communication and project delivery.• Oversaw the completion of close-out paperwork, ensuring accuracy and compliance with contractual obligations and company policies.• Reviewed and approved time sheets, receipts payable, and company documentation prior to submission, ensuring proper financial management and record-keeping.• Directed UMTS upgrades, which included:o Antenna replacement (Katherine 800 Series)o Line replacement averaging 150 feeto RET system cable installationo Ice bridge relocation (site-specific)o Surge arrestor rack installationo Diplexer/CIN rack installationo Jumper installation to GSM/TDMA/UMTS systemso RET system rack installation, including RET rack, PDU, CCU, and fuse panel

Richardson, Texas, United States

Key Responsibilities: • Integrated Nortel and Siemens wireless equipment across multiple markets, ensuring seamless network operations.• Promoted to Project Manager, overseeing daily site rollout projects for AT&T, with a focus on tower and civil construction.• Conducted on-site management, climbing towers to oversee closeouts and perform quality control, ensuring compliance with project specifications.• Led a "Tiger Team" to troubleshoot and resolve critical issues for customers, improving project outcomes and customer satisfaction.• Coordinated with various teams to ensure timely project delivery and adherence to quality standards.

Dallas, Texas, United States

• Managed field teams across multiple states in North America, delivering wireless networks for AT&T and other regional carriers.• Led recruitment efforts and made staffing decisions to build effective teams for each market.• Oversaw and managed the budget for each market, ensuring projects were completed within financial constraints.• Handled the procurement of all necessary materials and resources for each market, ensuring timely and cost-effective delivery.• Managed travel and living accommodations for crews in various markets, optimizing logistics to reduce downtime.• Developed and implemented training programs and processes to drive efficiencies in network builds, improving overall project delivery times.

High School Diploma

Medical and Community Services

Agriculture, General

Education record

Nortel CDMA training of Installation and Commissioning / 1900 - 800 MHz Metro cell equipment Installation and Commissioning training.

Criminal Justice

Activities and Societies: Agricultural Studies and EMS On boardingTVCC was a steeping stone where I completed my Criminal Justice.