Matthew B. Email & Phone Number

Milton Park, Didcot

Newbury

• Leading and managing SAP system projects to deliver global solutions improving functionality, usability and productivity whilst managing end to end user acceptance testing, communicating and training the business
• Functional management and co-ordination of all project specialism activities to deliver process improvement
• Successful delivery and communication of employee facing projects:
• Set up and managed global test teams in 10 countries
• Business readiness activities
• Implemented new ‘customer focused’ communications strategy to align end users with change

Newbury

• Providing a second line support desk for SAP and finance queries to a global community of 30,000 users across Europe and Northern America. Delivering end user training for SAP Induction and Business Warehouse/.
• Defined training roadmap
• Built training models and delivered to the business
• Delivered training to large groups globally utilising face-to-face classroom training and webinars
• Showed adaptability by refining my training style to ensure diversity based on audience requirements
• Delivered against all KPI’s

Newbury

• Accounts Assistant
• Managing part of a purchase ledger
• Processing supplier invoices for payment
• Dealing with account queries both internally and externally
• Meeting external vendors to build relationships
• Managing statement reconciliations

Newbury

• Responsible for the creation of training materials to migrate 25,000 users from a local ERP system to a global ERP system with specific focus on key business user community ensuring business readiness.
• Designed training materials for training including Classroom elearning and quick guides
• Hosted one on one training sessions with Executive Committee members
• Delivered extensive classroom training sessions to 200 end users (up to 15 users per classroom)
• Built elearning materials using UPerform software
• Maintained existing training materials and amended where required to reflect new functionality

Hook, Hampshire

• Accounts Payable Administrator
• Processing supplier invoices
• Managing a busy supplier email account
• Taking supplier phone calls

• Trainee Underwriter
• Providing car insurance quotes to brokers
• Processing adjustments to customer policies
• General office administration tasks

Education record

Education record