Marketing Manager, Video Producer, And Customer Support Lead
CurrentHologram Electronics designs and manufactures experimental effect pedals for musicians all over the world. As a small business, any one employee wears many hats. As Marketing Manager, my primary role is to oversee and manage our online media presence, as well as manage digital marketing and advertising services. I am in charge of planning, generating, and posting content on social media. I am responsible for creating, managing, and reporting digital advertising efforts (Paid Search, Display Ads, Meta Advertising on Instagram and Facebook). I have helped to optimize our website (SEO) in various ways over the years. In addition to managing our marketing assets, I also am responsible for generating the content we post and use to promote our brand. As a musician working for a company creating tools for other musicians all over the world, I produce, film, and edit all of our online video content. These typically take the form of short audio/video demonstrations of our products on Instagram, YouTube, Facebook, and TikTok. However, I have undertaken larger video projects, creating long-form video tutorials for current users of our products. My deep understanding of music technology and audio engineering has uniquely benefited me in my customer support role at Hologram Electronics. With tens of thousands of customers worldwide, I help troubleshoot and solve issues on a daily basis. I have redesigned our support page and continually take it upon myself to improve the customer experience for our users. My work portfolio is best seen on our social media accounts. Check out our Instagram here: https://www.instagram.com/hologram_electronics/