Matthew Benoit Email & Phone Number

Groton, CT, US

Groton, Connecticut, United States

Groton, Connecticut

Groton, Connecticut

• Leading the strategic development and execution of projects throughout the organization by identifying, analyzing and recommending changes and enhancements to existing processes, procedures and methods in accordance.
• Implementing strategic initiatives as related to the organization such as a conversion to a virtual desktop environment, SharePoint intranet development and electronic workflow design and implementation
• Developing and maintaining detailed process maps, business use cases, metrics and control plans and resource management as appropriate
• Key individual in the creation and ongoing strategic efforts of the organization’s Project Management Office
• Administrator to bank wide applications such as workflow, document management, cold report storage, telephone banking’s voice response unit, customer facing touchscreen experiences
• Serves as the Bank’s day to day relationship contact responsible for developing and maintaining working relationships and accomplishing strategic initiatives and projects with process improvement vendors

Middletown, RI

• Developing and executing promotions and campaigns designed to increase brand equity and achieve sales objectives
• Maximizing sales and profitability by focusing on key business initiatives such as marketing execution, inventory management, customer experience, and cash operations
• Analyzing reports to identify customer trends and process improvement opportunities
• Supervise hiring, training, staffing, and coaching of solution specialists
• Collaborating with business partners to design and coordinate in store marketing events to increase sales traffic and brand awareness
• Market liaison for process improvements and marketing initiatives

Westerly, Rhode Island

-Assisted both new and existing customers with product sales and customer service-Designed a monthly display of featured products relevant to our customer base-Completed store opening and closing duties such as inventory management, cash management, and store appearance

Education record

Master Of Business Administration (M.B.A.)

Bachelor'S Degree, Communication Studies

Activities and Societies: Zeta Beta Tau Minors in Philosophy and Business Management

Education record