Matthew Bunn Email & Phone Number

Norfolk, Va, Us

Norfolk, Virginia, United States

- Design, develop, and integrate network architectures; define configuration baselines and manage upgrades and changes to the system infrastructure- Provide network engineering support for daily operations, including integration, installation, troubleshooting, and maintenance of network devices (Cisco and Brocade)- Perform daily monitoring of system nodes and manage network maintenance and outages in coordination with build and installation plans- Conduct network design reviews with… Show more - Design, develop, and integrate network architectures; define configuration baselines and manage upgrades and changes to the system infrastructure- Provide network engineering support for daily operations, including integration, installation, troubleshooting, and maintenance of network devices (Cisco and Brocade)- Perform daily monitoring of system nodes and manage network maintenance and outages in coordination with build and installation plans- Conduct network design reviews with a focus on cybersecurity requirements and security controls- Administer network environments in large-scale LAN/WAN settings and coordinate with customers/sites for effective network maintenance Show less

Virginia Beach, Virginia, United States

- Utilized Microsoft 365 Admin, Entra ID, and Intune to manage employee accounts and devices- Tracked, managed, and resolved issues related to software applications, network connectivity, and hardware components by utilizing the FreshService ticketing system and Jira- Provided IT support services and effectively communicated complex technical concepts to non-technical users- Created and curated cybersecurity and phishing training for all G2 Ops employees- Implemented and… Show more - Utilized Microsoft 365 Admin, Entra ID, and Intune to manage employee accounts and devices- Tracked, managed, and resolved issues related to software applications, network connectivity, and hardware components by utilizing the FreshService ticketing system and Jira- Provided IT support services and effectively communicated complex technical concepts to non-technical users- Created and curated cybersecurity and phishing training for all G2 Ops employees- Implemented and maintained cybersecurity measures with Tenable Nessus and Sophos EDR and Azure policies to protect company data and systems from potential threats Show less

- Supported day-to-day operations of all departments, including professors and regular staff, across the entire campus- Maintained IT asset inventory and ensured accurate records of all tracked devices- Set up Windows Desktops and Laptops for all new hires- Collaborated with IT staff to resolve issues efficiently and effectively- Tracked, managed, and resolved issues by utilizing the FreshService ticketing system

Virginia Beach, Virginia, United States

- Provided technical support for various systems, hardware, and software- Diagnosed and troubleshot problems to assist callers- Communicated via phone call and email to help students and faculty resolve technology-related issues in a professional and courteous manner- Collaborated with IT staff to resolve issues efficiently and effectively- Tracked, managed, and resolved issues by utilizing the FreshService ticketing system

Virginia Beach, Virginia, United States

- Maintained and provided updates to several Windows machines- Collaborated on the development of a multiplatform live stream format for church services, maintained the relevant software and hardware, and troubleshot issues during services- Involved in the creative design and successful launch of a new church website- Produced and updated weekly Sunday service live stream recordings and website media pages- Configured and supervised migration of the church’s database, which… Show more - Maintained and provided updates to several Windows machines- Collaborated on the development of a multiplatform live stream format for church services, maintained the relevant software and hardware, and troubleshot issues during services- Involved in the creative design and successful launch of a new church website- Produced and updated weekly Sunday service live stream recordings and website media pages- Configured and supervised migration of the church’s database, which supported its Sunday morning check-in system Show less