Corporate, External & Legal Affairs

Microsoft Customer and Partner Solutions - Customer Experience & Success

Boeing Defense Supply ChainCommercial Derivative AircraftVC-25B Presidential Aircraft Program• Partner with senior technical & business leadership teams to develop tailored procurement strategies for high-visibility, critical path products and systems to manage supply chain risks & opportunities, and to align with Customer requirements and Company strategy & priorities• Represent the Supply Chain organization on various cross-functional Program teams, maintaining relationships with stakeholders to provide procurement compliance and supplier management guidance in support of on-going Program development• Develop, manage, and report out on Supply Chain proposal and procurement plans, metrics, and supplier performance scorecards at Program, Customer, and executive leadership reviews

Boeing Indirect Supply ChainCapital Equipment, Tooling, & Automation• Integrated needs from program & business stakeholders to develop a sourcing, contracting, and early supplier engagement strategy in support of new 777X factory construction & set-up• Achieved recurring cost savings for the legacy 777 factory by aggregating demand and negotiating volume discounts for high usage production support items

Boeing Defense Supplier ManagementCommodities & Services• Serve as supplier manager for key Boeing suppliers, including small, large, and foreign businesses• Administer active contracts totaling $125+ million & containing 1,000+ unique part numbers• Effectively manage high rate of configuration & schedule change activity, ensuring on-time delivery and first-time quality of hundreds of deliveries per week to commercial and military production lines• Led negotiations to met aggressive cost-down targets by partnering with suppliers to find savings opportunities and improve efficiencies• Responsible for efficient execution of entire procurement life cycle, including requirements planning, solicitation, proposal analysis, negotiations, source selection, and post-award contract management• Ensure procurement actions are conducted in full compliance with customer requirements, including the Federal Acquisition Regulations and the Truth in Negotiations Act

• Identified opportunities for on-going operational cost savings by conducting supply chain analysis in order to recommend consolidation of warehousing operations • Reduced recurring freight and warehousing costs through restructuring multiple product line supply chains• Improved rate of properly-documented inbound shipments to 99% by developing metrics and creating corrective action plans for underperforming supply chain partners • Developed scorecard to track key performance indicators and to assess capabilities of warehousing partners• Assisted processing and management of international shipments, including International Commercial Terms (INCOTERMS) as well as ensuring US and foreign import/export compliance

• Took charge of running and continually improving processes for private student loan certification• Identified patterns and trends in appointment data in order to recommend scheduling changes, resulting in more efficient utilization of counseling staff appointment availability• Created standard operating procedures for complex processes utilized by experienced advisors • Standardized work station information and desktop layout for increased consistency and quality of advising• Learned the importance of professional client relations by being the initial point of contact for all clients

• Developed and implemented procedural changes for increased work efficiency and reduced errors• Arranged presentations and training regarding operational procedures for front desk and advising staff• Assisted with transition from paper to electronic applications and document processing