Matt Arnold Email & Phone Number

Raleigh, Nc, Us

Garner, North Carolina, United States

- Execute Kids ministry of 100+ kids at Garner Campus- Recruit, train, & schedule volunteer team of 50+ members- Plan & direct campus-wide events (i.e. Fall Festival, VBS) - Speak & teach in large-group settings- Manage ministerial budget related to programming needs- Pastor ministry stakeholders (Parents, kids, volunteers)

Raleigh-Durham-Chapel Hill Area

- Fundraised $90,000 towards personal salary- Received ministry training from experienced leaders- Pioneered ministry at Wake Tech Community College- Assisted in local church ministry at the Garner Campus

Raleigh, North Carolina, United States

Charlottesville, Virginia, United States

- Greet & build relationships with all customers- Ensure customer & team member safety through hourly sanitation procedures & effective communication of new store processes- Manage all point-of-sale transactions- Process wash-dry-fold orders efficiently & with great attention to detail- Serve as the go-to resource for handling all customer-related issues within the store

Charlottesville, Virginia

- Create a world-class customer experience by providing passionate customer service and selling through customer engagement- Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions- Serve as primary customer service provider at the front end and liaison between customers and management- Ensure customers receive outstanding service by adhering to and enforcing customer service programs- Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure- Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods- Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions

Charlottesville, Virginia

- Provided leadership to assigned facility or site as manager on duty, as well as district programs or activities as supervisor- Assisted with the planning, organization, preparation & implementation of recreation-related programming & facility operations- Assisted in providing the safe operation & security of recreation centers, fields, courts, parks & programming sites through daily inspection of the sites & equipment, reporting needed repairs to management- Supervised the conduct of participants during recreation programming & facility sites- Communicated effectively, professionally, courteously & thoroughly with the highest regard to the customer- Maintained order by enforcing policy, rules & regulations including the removal & suspension of non-conforming participants- Assisted in the registration of participants in recreation programs- Assisted in the scheduling of games, meets & events- Prepared & submitted incident & accident reports to immediate supervisor for documentation- Trained part-time, volunteer & student assistants, instructors, game officials & others with regard to City & departmental policies & games & class standards & rules- Oversaw custodial functions throughout the assigned location, up to & including performing basic custodial tasks when needed- Inventoried, maintained & stored recreation equipment, materials & supplies- Responded effectively to emergencies within the assigned facility & during assigned program- Provided information to the public regarding recreation activities & benefits of participation- Enforced & executed all policies & procedures associated with facility, park & program management to include cash handling operating policy & procedures- Evaluated program & facility staff- Organized & taught youth sport programs

Xenia, Ohio

- Planned & executed multi-dimensional athletic camps for youth and outside groups, focused on skill development and work ethic - Served as main AIA liaison in coordinating with coaches, players & camp directors before, during and after their event.- Assisted in planning & implementing ministry strategies with each group - Conducted any necessary customer services and follow up including holding exit interviews, gathering testimonials and quotes, shooting videos, taking pictures and sending thank you notes - Served as a mentor, outreach coordinator, and small group leader during the high school Ultimate Training Camp. - Assisted in marketing and execution for AIA sponsored events- Served in helping with additional projects relating to ministry programming, marketing, public relations, social media, event planning and other administrative tasks- Fundraised $2,800 for program expenses- Conducted market research for an NBA basketball academy prototype- Promoted to internship Executive Director position to encourage and lead program departments in decision making, event coordination, and resource allocation

Raleigh, Nc

- Monitored facility usage, participant behavior and security- Acted as the liaison between University Recreation and event clients within Carmichael Complex and outdoor spaces- Enforced facility use guidelines- Set up and broke down equipment for Health and Exercise Studies classes, informal recreation, and all approved events- Assisted in controlling access to Carmichael Complex- Greeted patrons and provided information regarding University Recreation, the facility and local area- Maintained cleanliness of equipment and facility- Understood and enforced University Recreation and Area Specific policies and guidelines- Knowledge and implementation of Emergency Action Plan- Designed and facilitated required trainings- Developed professional relationships with co-workers, patrons and guests- Hired, trained, evaluated and supervised area team- Managed participant/patron behaviors and mediate conflict- Upheld and exceeded the expectations of University Recreation: ethical reasoning, critical thinking, teamwork, initiative and professionalism- Assisted as needed in all required departmental functions promoting healthy and active lifestyles

Raleigh, North Carolina

- Collaborated with all levels of coaching staff to promote player development- Carried out practice set-up and break down, as well as executed duties to provide for an efficient game-day experience- Maintained all equipment and gear; managed inventory of supplies and distributed/collected necessary items for increased player performance

Raleigh, North Carolina

- Acted as both a mentor and supervisor, serving as a role model focused on the development of the new Orientation Leaders- Oversaw and executed aspects of the student and parent Orientation programs- Ran the department social media campaign highlighting our program and the resources of campus partners

Raleigh, North Carolina

- Controlled access to Carmichael Complex- Welcomed users and provide information regarding facilities, programs, and services- Assisted in the equipment set up and take down of events and classes hosted at Carmichael Complex- Understood and enforced University Recreation and Area Specific policies and guidelines- Developed professional relationships with co-workers, participants and guests- Upheld and exceed the expectations of University Recreation: ethical reasoning, critical thinking, teamwork, initiative and professionalism- Assisted as needed in all required departmental functions

Raleigh, North Carolina

- Served as a role model and resource to students while representing the University professionally- Shared knowledge about the University’s history, campus resources, and expectations. When appropriate, referred guests to additional resources and campus departments.- Facilitated engaging and well-organized small group meetings for new students- Helped students and parents acclimate to the physical campus by leading campus tours, providing directions, and escorting them to sessions- Assisted students with navigating MyPack Portal during the course registration process- Proactively provided customer service to guests throughout the program- Provided assistance to faculty and staff who present or advise during Orientation- Worked as a team with the Orientation Leaders to deliver information through various performances- Developed and displayed a level of understanding regarding social justice, diversity, and inclusionServe as an ongoing resource to new students and families with a professional OL Twitter account