Matthew Durst Email & Phone Number

Plays a key role in the strategic development of the services portfolio within manufacturing.

Works with key customers in order to define, construct and adopt customized and configured solutions for data management deployment solution and processes. Works directly with customers to understand their true engineering and business needs as they relate to revision control, item master approach, BOM structure, and integration of other enterprise applications including CRM, ERP, and MRP. Defines an overall approach that is based on Autodesk technology and solutions to meet customer’s data management requirements.• Assess customer’s current business process, recommend and implement solutions to meet customer’s needs. Work closely with customer to document and standardize their design processes.• Recommends best practices for solutions to meet customer business needs.• Develops, contributes and manages detailed customer implementation plans.• Develops and conducts professional product training courses in person and via web casts, to accelerate customer adoption.• Develops systems architecture, implementing cross-product solutions that best fit the customer’s needs.• Writes deliverable documents including project schedules, procedures guides, flow charts, and best practices guides, agendas, and follow up memos.• Works with new and existing customers in order to identify unrealized customer needs and promote company solutions to drive additional revenue.• Mentors customers to support the new solution deployment. Provides product implementation and support services, as well as providing ongoing consulting throughout the project lifecycle.• Responsible for supporting sales efforts by developing proposals, writing scopes of work, and estimating resource requirements. Plays a key role in further developing current accounts by identifying complete solutions to meet additional unrealized customer needs.

Novi, Mi

• Observes existing processes to establish an organization’s challenges and opportunities to identify key technical, process, organizational or change initiatives required• Establishes priorities and specifies detailed solutions to set clear expectations regarding project deliverables, expected benefits, scope, cost and timing of development plans• Develops process maps and detailed methodologies to software automation solutions and change management strategies by separating them into manageable short term projects to ensure measurable benefits on a continuing basis• Deploys PLM\PDM solutions through classroom training and on-site support

Novi, Mi

• Obtained broad knowledge of Autodesk products including Inventor, Inventor Professional, AutoCAD and Vault- Vault Professional• Supported clients in the implementation of Autodesk products into their engineering departments and company infrastructures• Resolved and prevented client’s issues while assisting them in improving their engineering and manufacturing processes

Associate Of Applied Science, Cadd

Education record