Project Manager
Current• Track network operations and engineering activities; connect/disconnect actions at the piers, maintenance; repair and replacement; and the shipment and status of replacement parts and equipment. • Assist with Site Survey’s, Network Upgrades, and new installations. • Responsible for developing standard operating procedures and work instructions for new installations and Piers’ network troubleshooting. • Global Piers Connectivity Services Safety Officer, responsible for developing and maintaining the Global Piers Connectivity Services Safety Plan. • Drive business and reporting rhythms, and directing staff to perform all tasks within scope and meet required service targets for connect/disconnect service to vessels arriving or departing from piers CONUS and OCONUS. • Responsible for reporting progress against the baseline, in addition to employing a risk register to identify risks, analyze identified risks, and the develop associated mitigations. •Responsible for the management program scope in order to meet schedule requirements; responsible for defining resource needs, directing personnel to perform tasks, and reporting progress. •Oversees IT knowledge and equipment asset transfer, ensuring that personnel are prepared to assume duties in order to meet defined schedule and scope requirements. •Develop and manage a collaborative work environment, working with personnel to ensure that comprehensive knowledge transfer activities associated with job functions and daily tasks are successfully conducted. •Identify and document skill enhancements/training needed based upon observation of actual performance versus documented site Standard Operating Procedures (SOPs). •Manage “as-is” information, inclusive of technical baseline documentation, SOPs, local procedures for security/onboarding, workload data, historical SLR performance and tools used to capture performance metrics.