- Fulfilled IT service requests in support of General Motors Application teams on a global scale as part of the Linux Delivery and Execution Team- Performed duties such as OS Package installs, File system adds and maintenance, Management of Virtual machines for CPU, Memory and Disk adds and changes, and Server Security compliance Cert Renewals- Experienced at coaching junior team members including onboarding new college hire employees to be effective and productive team members within 3 months of arriving at GM- Maintenance and Support of 30,000 Dev, Non-Prod, Production and Manufacturing servers, which included Lead support of monthly patching and OS migrations, using various tools like Galileo and Chef Automation

- Contributed to the development, maintenance, integration, and documentation of web-based systems as a part of an agile scrum development team- Collaborated with UX designers and product managers to implement the design and functional requirements of web applications using ASP.Net Core Framework- Designed a prototype webform which, when submitted, would send out an email with all required inputs including any uploaded attachments that turned into a full fledged dev tool still in use for the purpose of generating user stories- Developed upon an application from conception to completion by implementing user stories over the course of 4 months

- Prepare online pick-up orders of fresh Whole Foods/Amazon products for drop-off delivery- Contact customers in case of necessary replacements with focus on ensuring product quality and customer service

- Managed pool rental services, enforced rules, and provided patrons with exceptional customer service- Accurately managed transactions and secured cash using Point of Sale System- Provided wristbands to patrons to help on-staff lifeguards identify patrons- Provided customer service and managed necessary transactions to the expected standard

- Maintained constant surveillance of patrons and enforced rules to act efficiently and ensure safety of patrons in an emergency- Worked together as a team with fellow lifeguards to execute emergency action plan and provide proper standard of care