Matthew Spooner Email and Phone Number

execution of Store operational Reflow in QLD, NT and WA

Senior Store Manager at Officeworks

Set up Account Manager and Account sales for Coffs Harbour re directed all web, phone, fax & email sales to the Coffs Harbour Store Recruitment and Training of all Staff including Management Opened store Local Area Marketing to drive business into the store Team Motivation Grown sales by 60% on last year and 20% on budget In addition to Store Manager Relieving Area Manager for NSW3 Merchandise and presentation for multi sites in NSW Worked through Small store issues in conjunction with Support Centre to arrange correct amount of stock for all small sites. Set up New CBD style store to reduce costs and drive margin Mentor for new store managers Forecasting NSW3 Regions budgets

Traded the Mosman store out of a negative loss for the first time ever Reduced the stock holdings in the store from $1,000,000 to $700,000 Increase the stock turns of the business Increased the Return on investment in the store Increased the margin sales in the store Grew sales by 18% on last year In addition to Store Manager Oversaw the relocation of both Mosman and North Sydney receiving dock from Regents Park to Alexandria Oversaw the opening of the West Ryde store which encompassed all aspects of recruitment, training and local area marketing

Achieve budgeted sales and expenses for this financial year 05 - 06 sales up 6% on last year and expenses down by 1% on last year Grew store sales to $12 million per year Implemented a 5th Manager to the store to increase sales and presentation of the business Restructured rosters with Department managers to enable better customer service In addition to Store Manager Lead and Manage the Furniture Delivery Team Merchandise and presentation for multi sites in NSW Set up North Ryde store for presentation to the New York Stock Exchange

Achieved first ever unannounced satisfactory Audit in Officeworks Achieved 2 C's and 1 D in Formal Safety Audit Grew sales in the store by 15% on budget Was in the top 10 for Employee Climate Survey for the Business Part of the Merchandise presentation Sponsorship Team Facilitate with merchandise managers on presentation and in stock of their stores Initiated Sales Managers meetings with all Sales Managers in NSW

Front Office Manager & Executive Housekeeper

Night manager of the Ritz Carlton Sydney and Double Bay