Auto Trend Inc. Whitman, MAGeneral Manager February 2010 – April 2012Directed the start-up of the company. Hired and trained technicians, salespeople, finance and administrative staff. Responsible for sales process development, marketing, and advertising. Defined key job responsibilities and established an organizational structure to optimize productivity. • Developed a network of businesses in order to acquire a steady flow of inventory • Facilitated the business growth from a brand new start up to $3.8M in annual revenue• Maintained a low cost of customer acquisition rate through the use of social marketing, branding and customer retention. • Train sales and service staff in customer service best practices