Matthew Ware Email & Phone Number

• Creating 200+ test scenarios in TestRail which helped increasecompanies testing efficiency by 31%• Conducting thorough testing of new features on multiplebrowsers and devices, ensuring a positive customer experience• Executing testing on the web application's APIs• Crafting specialized SQL queries to validate data consistency across numerous databases• Engaged with the team in daily SCRUM meetings to converse about tests and discoveries• Monitoring defects and documenting problems using the Jira bug tracking system

Odessa, Florida, United States

• Provided efficient and accurate solutions, reducing average resolution time by 20%• Demonstrated proficiency in troubleshooting software and hardware applications• Improved customer satisfaction by raising overall product quality through functional, UI, and regression testing• Stayed current with emerging technologies and industry trends through self-study and professional development courses