Matthew Ware Email & Phone Number

• Creating 200+ test scenarios in TestRail which helped increasecompanies testing efficiency by 31%
• Conducting thorough testing of new features on multiplebrowsers and devices, ensuring a positive customer experience
• Executing testing on the web application's APIs
• Crafting specialized SQL queries to validate data consistency across numerous databases
• Engaged with the team in daily SCRUM meetings to converse about tests and discoveries
• Monitoring defects and documenting problems using the Jira bug tracking system

Odessa, Florida, United States

• Provided efficient and accurate solutions, reducing average resolution time by 20%
• Demonstrated proficiency in troubleshooting software and hardware applications
• Improved customer satisfaction by raising overall product quality through functional, UI, and regression testing
• Stayed current with emerging technologies and industry trends through self-study and professional development courses