Matthew Page Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Spearhead the development and execution of strategic marketing plans, aligning efforts with company goals to drive brand visibility and customer acquisition.Lead a high-performing marketing and sales team, fostering collaboration and innovation to achieve and exceed performance targets.Oversee integrated marketing campaigns across digital, social media, and traditional channels, ensuring brand consistency and relevance.Direct sales activities, including market research, lead generation, and customer acquisition strategies to achieve revenue targets.Identify and cultivate strategic partnerships to expand market reach and enhance product/service offerings.Conduct in-depth market analysis to identify emerging trends, customer needs, and competitive differentiators, leveraging data-driven insights.Develop and manage marketing and sales budgets, optimizing resource allocation for maximum impact.Establish key performance indicators (KPIs) for marketing and sales activities, regularly evaluating performance against goals and adjusting strategies for continuous improvement.

Chicago, Illinois, United States

Recruited, managed, retained, and developed talent for the NA Carrier Onboarding teamCoached, guided, and motivated NA COB team to drive towards exponential network growth in both qualitative and quantitative goals growing our network from 170 carriers to over 230,000 globally with a global tracking percentage of over 70%. Partnered with customer and internal customer-facing teams to develop, review, plan, and update strategies to create a better customer experience and increase time to value. Documented, and continuously improved NA Carrier Onboarding processes and tools used.Sourced and managed technology partners based on internal and external stakeholder goals.Resolved escalated customer issues receiving over one hundred 5-star customer and carrier reviewsTrained over a years worth of weekly new hires for Rocketship University (Company training program)

Chicago

Enabled API connections using Postman, Tableau and Kibana allowing customers to successfully track shipments increasing customer time to valueIncreased carrier network from 170 to over 150,000 globallyCustomer-facing point of contact for all carrier onboarding related matters; reported progress, addressed concerns, and identified risks jeopardizing “go-live” time and provided solutionsAssisted cross functional stakeholders with direct and indirect project activities to increase carrier pipeline and decrease onboarding frictionManaged planned and ad-hoc projects driving internal efficiency and reducing customer time to “go-live”

Chicago, Illinois

Maintained 87% renewal rate within a portfolio of over 40 clients, while providingexpertise and solutions-based selling with the entire suite of Cision products and servicesWorked with internal client service groups to ensure the customer received value from our SaaSTrained and supported clients on the specific use of SaaS product through online conferencing anddemo sessions to ensure client satisfactionBecame Miller Heiman Strategic Sales Certified

• Responsible for tracking all shipments and resolving all issues made during transit.• Investigate prospective carriers through email and cold calling.• Built and maintained relationships with various carriers and business partners.• Created multiple methods to maximize company’s time and assets to achieve maximum efficiency.• Partnered with Carrier Representative to book approximately 1,000 more TL shipments (4,033) for over $1.3 million in GP at 14.04% margin in 2014.